Lexus of London

Amazing Experience with Stephanie! I cannot say enough good things about my experience at Lexus of London, particularly with Stephanie. I’m a young female and was buying my first car. F I cannot say enough good things about my experience at Lexus of London, particularly with Stephanie. I’m a young female and was buying my first car. From the first point of contact Stephanie was incredibly on the ball, friendly, and was able to answer all of my questions despite the fact that I was buying a used Mazda from a Lexus dealership. She made me feel completely comfortable throughout the entire process, and it gave me some reassurance to be buying a vehicle from another young female. After my test drive, Stephanie went over all the things I should consider in a truly unbiased way and provided me with lots of information that allowed me to make an informed decision. I truly felt that Stephanie was there to help me, and her main objective was that I got what was best for me, not that she made the sale regardless of what I needed. Stephanie is not only incredibly trustworthy, but clearly cares about her clients and what they need. I came into the dealership with a budget and she worked incredibly hard to help me walk out of the dealership BELOW budget. I told her what my budget was and she came in with a final number below what I was asking for! Stephanie went above and beyond on all occasions, making sure she was accessible by text if I had any questions, picking me up and dropping me off from home since I was currently without a car, and even went so far as to purchase me some beautiful flowers on the day I came in to pick up the vehicle since it was my birthday in 2 days. As for the dealership itself, I was thrilled at the attention to detail they put into making sure the car was safe, and up to their standards. They did all the running around for me and took care of my licensing and getting my new plates. Stephanie and Lexus of London made buying a car a wonderful experience and I would highly recommend them to anyone who wants a fantastic experience. More

Great Experience! Had the pleasure of dealing with Sue and Lyndsi and they were very professional and helpful during the sales process. Sue remained in contact through Had the pleasure of dealing with Sue and Lyndsi and they were very professional and helpful during the sales process. Sue remained in contact throughout the process and was able to answer all my questions promptly. Would definitely refer friends and family to Lexus of London! Thanks Again! More

very satisfied This is my second Lexus and I have always driving to London for my seri icing. I am very satisfied. All the staff are friendly and helpful. This is my second Lexus and I have always driving to London for my seri icing. I am very satisfied. All the staff are friendly and helpful. More

Phenomenal service as always Karen and the team were accommodating when I asked if the service could be completed slightly sooner than quoted. I always leave this dealership fee Karen and the team were accommodating when I asked if the service could be completed slightly sooner than quoted. I always leave this dealership feeling appreciated and the service department has exceeded my expectations time and time again. I can't thank you enough! More

Customer service Karen gets me in for service without advance notice every time & provides a necessary loaner. She is extremely friendly & explains the service requir Karen gets me in for service without advance notice every time & provides a necessary loaner. She is extremely friendly & explains the service requirements in layman's terms More

Excellent service，helpful advice. Professional dealership with considerable knowledge of cars. a wide range of choices,nice atmosphere. the price of the cars is reasonable. in a word,g Professional dealership with considerable knowledge of cars. a wide range of choices,nice atmosphere. the price of the cars is reasonable. in a word,good job. More

Nice and warm personality, helpful advices Jack has always been kind, and he helps to find the best decision from my situation. And every time when I came to see him, even he was busy in other Jack has always been kind, and he helps to find the best decision from my situation. And every time when I came to see him, even he was busy in other business, he would give me response and tried NOT to keep me waiting. In general, he is a wonderful sales and a trusty friend. More

Excellent service! Great experience with a needed 55,000km tune-up! Thorough inspection and rationale given for needed work. Done in a timely fashion and car was cleaned Great experience with a needed 55,000km tune-up! Thorough inspection and rationale given for needed work. Done in a timely fashion and car was cleaned and detailed! Thank you! More

New Lexus I've had several Cadillac's over the years and wasn't sure about making a change. Rick introduced me to the IS300 and I knew right away this was the c I've had several Cadillac's over the years and wasn't sure about making a change. Rick introduced me to the IS300 and I knew right away this was the car for me. Rick was honest about my trade and made the deal easy. Great dealership. More

Great experience My recent experience at Lexus of London service was great. Getting a loaner vehicle was also awesome when the job is going to last a few hours. Kare My recent experience at Lexus of London service was great. Getting a loaner vehicle was also awesome when the job is going to last a few hours. Karen has been very helpful whenever I bring my vehicle in for service or repair. More