Lexus of London
London, ON
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,595 reviews
Extremely comfortable!! I have never felt so comfortable before in my life when buying a new car. This is our 5th new vehicle and most sales rep I feel are nice to you becau I have never felt so comfortable before in my life when buying a new car. This is our 5th new vehicle and most sales rep I feel are nice to you because they want to maximize sales for themselves but not with Sue. Thank you for selling our family a vehicle that we love and have no regrets. More
Great Experience Probably the best car purchasing experience I've ever had. Stephanie was clear and transparent with our dealings together and absolutely got me an ex Probably the best car purchasing experience I've ever had. Stephanie was clear and transparent with our dealings together and absolutely got me an excellent deal on my new lease as well as helping me get out of my other lease with no early termination penalties. Will definitely do business there again in the future. More
Nice, comfortable and professional Jack can consider from custom's point of view, helping me select the one that fit me best, he clearly knows the difference between different trim leve Jack can consider from custom's point of view, helping me select the one that fit me best, he clearly knows the difference between different trim levels and can professionally answer my questions. I feel comfortable when i was talking with him. More
Excellent support during decision to purchase/lease a new RX Stephanie responded to my email immediately when I was initially looking to make a decision to purchase a Lexus. She answered several back and Fort Stephanie responded to my email immediately when I was initially looking to make a decision to purchase a Lexus. She answered several back and Fort questions that we had always cheerful and without any pressure. We ultimately met with Stephanie to finalize our decision. She was extremely helpful during our decision to purchase or lease the vehicle. Both my husband and I felt very comfortable and did not feel any pressure. We would like to acknowledge Stephanie for her professionalism and pleasant, friendly manner. We are extremely satisfied with the support that we received. More
Great service It was a pleasure dealing with Rick at Lexus in London. He was courteous, knowledgeable, and helpful and was able to listen to our questions and provi It was a pleasure dealing with Rick at Lexus in London. He was courteous, knowledgeable, and helpful and was able to listen to our questions and provide the information we needed without being pushy. Thank you, Rick! More
Professional and efficient Stephanie very quickly assessed our situation. While we were researching vehicles, we were unsure what exactly we were going to do and we’re seeking f Stephanie very quickly assessed our situation. While we were researching vehicles, we were unsure what exactly we were going to do and we’re seeking further information. Stephanie very efficiently took over, and directed us to a final decision. We are now eagerly awaiting delivery of our new RX350. More
Amazing Experience Got my very first car at Lexus, and I can't love it anymore! I am so glad that I worked with Jack and Helen, cuz they are just amazing! Jack was an ab Got my very first car at Lexus, and I can't love it anymore! I am so glad that I worked with Jack and Helen, cuz they are just amazing! Jack was an absolute expert! I barely have no knowledge of cars, but he was patient enough to answer all my concerns and gave me the best option. He was really friendly and thoughtful, very easy to talk to and do the paperwork with. Helen was super sweet! She helped me with the test drive and explained everything that I need to know. Asked her few questions after my car was delivered, she was very patient and answered all my questions! I would absolutely recommend Jack and Helen, super professional and easy to work with! Amazing experience with this team and I would absolutely recommend Lexus of London! More
Professional Services I like the service that my car was delivered to my place. Plus Jack and Helen are very friendly and considerate. The service is very professional. Alt I like the service that my car was delivered to my place. Plus Jack and Helen are very friendly and considerate. The service is very professional. Although we had a bit miscommunication, overall it was a good purchasing experience. More
Service and snow tire installation An excellent dealership with very customer satisfaction centered staff. All work is fully explained and completion time is predicted. The dealership i An excellent dealership with very customer satisfaction centered staff. All work is fully explained and completion time is predicted. The dealership itself is always spotless and very welcoming. More
excellent service The dealers are enthusiastic, they make me feel comfortable. The price of the used vehicle is reasonable with a good condition. All in all, it's a goo The dealers are enthusiastic, they make me feel comfortable. The price of the used vehicle is reasonable with a good condition. All in all, it's a good place to purchase and trade vehicles. More