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Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
3,076 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 524 service reviews

October 21, 2025

Dropped off day before appointment. Sat there for 2 days.didn’t even look at More

by Mike.Arnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin MacKenzie
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 16, 2025

Was charged $1800- 7hrs to remove 5 wires for engine warranty work problem wasn't fixed when vehicle was initially in for rear end noise, they did an inspection said it was nothing but mud charged multi More

by Rms.energyservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin MacKenzie
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

We’re very sorry to hear about your experience and the frustration this situation has caused. Your feedback is important to us, and we take concerns like yours seriously. Our goal is always to provide transparent communication and high-quality service, and it’s clear we fell short of your expectations. We’d like the opportunity to review the details of your visit and work order so we can better understand what happened and address your concerns directly. Please contact our Service Manager at 780-532-3560 or dberg@gpchrysler.com so we can discuss this further and work toward a resolution. Thank you for taking the time to share your experience — your input helps us improve.

October 11, 2025

They worked well at getting my issues resolved and were very nice to deal with! More

by woodyfischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leroy Bueckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 11, 2025

Kylie was fast at getting us in right away for warranty work! Very professional and kind service. More

by Nick Vanderkooi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for the positive review! We are glad to hear that Kylie provided you with efficient and friendly service for your warranty work. We always strive to provide prompt and professional service to our valued customers. We appreciate your business! #happycustomers

October 09, 2025

Service has always been top notch. Any time I have brought my truck in for service. The people in the service department had always looked after me. More

by rocknrolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

"Thank you so much for your kind words! We take pride in providing top-notch service for all of our customers and we're thrilled to hear that we've consistently met your expectations. It's our pleasure to take care of you and your truck every time you visit us." #CustomerSatisfaction #TopNotchService

October 06, 2025

Very happy with service and other work done on my vehicle! Shuttle driver was prompt and very courteous! Work was well done and everyone explained the work to be done. They even found a service that More

by vivianne.servant5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were satisfied with our service and that our staff went above and beyond to ensure a smooth and enjoyable experience. We look forward to serving you again in the future!

October 02, 2025

The Service Department @ GP Chrysler is the best! They treat us like family and are always looking out for us. We have complete confidence in the whole team. More

by sandiwhynot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darran Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Fortin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! We pride ourselves on treating our customers like family and providing the best service possible. Thank you for choosing GP Chrysler, we appreciate your trust in us!

October 02, 2025

I feel well taken care of every time I go to Grand Prairie Chrysler dealership from the time I enter and Kevin or Tony address my service issues to the shuttle ride home, which is always pleasant and More

by D-man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! Our team at Grand Prairie Chrysler is dedicated to providing excellent service from start to finish. We're thrilled to hear that Kevin and Tony took care of your service issues and that you had a pleasant shuttle ride home. We strive to make sure all our customers have a wonderful experience and leave satisfied. Thank you for choosing us.

September 22, 2025

Great service, lube bay got my new jeep serviced and tires rotated so I’m good for the next while. More

by Richard
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

"Thank you for trusting us with your new Jeep! We are delighted to hear that our team provided great service and got you all set for your next adventures. See you next time!" #customerlove #servicedone #jeepadventures

September 20, 2025

Good customer service and friendly people they keep their area clean and safe place to be More

by kyle38rasmussen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2025 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! We strive to provide exceptional customer service and a safe, clean environment for all of our clients. We appreciate your support!

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