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Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

4.7
3,223 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 607 service reviews

June 04, 2026

Easy to schedule, ready when promised, and very happy with their service centre, would recommend if you need service More

by Randyluc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sawchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Evrall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Read
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2026

Staff are pleasant and helpful. I appreciate the punctual shuttle service. The complimentary car detailing was fantastic! More

by dianeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sawchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danae Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind review! Our team takes great pride in providing exceptional service, including prompt shuttle rides and complimentary car detailing. We're glad you enjoyed it! See you again soon. #CustomerSatisfaction #GoingTheExtraMile

May 14, 2026

It was a very friendly atmosphere and really good service. I Will be back again More

by jlightfoot1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danae Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words! We are thrilled to hear that you enjoyed our friendly atmosphere and received great service. We look forward to having you back again soon! 🎉 #customerlove #excellentexperience

May 13, 2026

I have never had a bad or even unpleasant experience at this dealership they truly are amazing. Kylie in service is top notch very easy to work with and she always has a smile. More

by CarrieMcCoyBlue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you so much for your kind words! We strive to provide exceptional service to all of our customers and we are thrilled that Kylie was able to make your experience with us so positive. We can't wait to welcome you back with a smile!

May 12, 2026

The dealership is excellent and the service was very excellent and the staff was great More

by bownes77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for your kind words and for choosing our dealership for your needs! We are thrilled to hear that you had an amazing experience with our excellent service and great staff. We look forward to serving you again in the future! #satisfiedcustomers #excellentexperience

May 10, 2026

Awesome service center, very nice people and very helpful, would recommend to others for sure More

by djcservicesltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sawchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Read
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for the kind words! We strive to provide the best service possible and we're so glad we could exceed your expectations. Sharing your positive experience with others means so much to us. Thank you for recommending us!

May 04, 2026

POOR SERVICE PROVIDED! !!!... The service departments provided unsatisfactory workmanship on my Dodge Caravan. They replaced the driver-side door actuator and informed me th More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darran Berg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JALENNA LETENDRE
May 19, 2026 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you encountered following your recent service visit. What you’ve described—particularly the incorrectly installed window switch and the inoperative heated seat control—is not the level of workmanship or quality control we aim to provide. We understand how frustrating and inconvenient this must have been, especially with the delay it caused to your travel plans. While we’re glad the primary repair was completed, it’s clear that our final inspection process fell short in this instance. That’s something we take seriously, and we are reviewing this internally with our service team to ensure better attention to detail moving forward. We would appreciate the opportunity to further discuss this with you. Please reach out to our service manager, Darran Berg directly at your convenience so we can arrange to properly address these concerns and restore your confidence in our service, dberg@gpchrysler.com or 780-532-3560. Thank you again for your feedback—it helps us improve.

May 03, 2026

Ryan and Chris? Not sure about the Chris name. But the boys did an amazing job in helping figure out the issues with my new truck. They went above and beyond. I w More

by Nodnylisathome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sawchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris? The other guy
May 19, 2026 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for the wonderful review! We're thrilled to hear Ryan and Chris provided exceptional service for you and your new truck. It's our goal to always go above and beyond for our customers. We appreciate your business and look forward to helping you again in the future.

May 02, 2026

Always get my oil changes at this location, Great service, consistent, timely and a good value More

by Paulpynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Evrall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2026 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for choosing our location for your oil changes! We're thrilled to hear that you consistently receive great service at a timely manner and a good value. We appreciate your loyalty and look forward to continuing to provide you with top-notch service.

May 02, 2026

This dealership use to be really good I’ve bought many vehicles from them originally dealing with Brett Lauder then on to Brent Calvin both awesome guys and great service but the new manager Will definite More

by Carmen dobbyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sawchuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Hynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Higgins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026 -

Grande Prairie Chrysler Jeep Dodge responded

Thank you for taking the time to share your feedback and for your continued loyalty over the years. Purchasing 15 trucks with us and trusting our team with all of your service and repair work is something we truly appreciate, and we are very sorry to hear that your recent experiences have left you feeling disappointed. We are glad to hear that team members such as Brett, Brent, CJ, and Tony made a positive impact over the years, and we appreciate you recognizing their efforts. At the same time, it is concerning to hear that you feel the level of service and communication you previously experienced has changed. We understand how frustrating it must have been dealing with ongoing battery concerns, multiple visits, and conflicting diagnoses before the issue was ultimately resolved. We also understand your concerns regarding the wiring harness repair and your difficulty receiving follow-up regarding extended warranty pricing. Clear communication, timely follow-up, and confidence in repairs are all extremely important, especially for a loyal long-term customer. Your feedback has been shared with our management team for review, as we are always looking for ways to improve both our customer experience and communication processes. We never want a valued customer to feel unheard or unappreciated. Thank you again for your many years of support and for bringing these concerns to our attention.

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