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Family Hyundai - Service Center

Tinley Park, IL

4.4
5,400 Reviews

5,400 Reviews of Family Hyundai - Service Center

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April 27, 2024

Service was excellent. Volin in the service department was absolutely fantastic. Answering all the questions I had for him More

by beg647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Very clean and respectful. It took about a hour or so for the oil change. More

by JMBECK81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2024

My 7500 mile warranty check up went quite well, the rep was excellent. However, less than 3 days after this service with nearly no miles driven the vehicle would not start. The ignition button activated, b More

by dbaileylfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Schmitt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joana (I believe) in service was 5 stars+
Apr 26, 2024 -

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 25, 2024

Enjoyed my initial visit. Came home with a beautiful Tucson which has been trouble free since then. Love the free oil and checkups More

by Jmccaquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

April 22, 2024

The service department is outstanding whenever we go there they always take care of us make sure that our car is maintained well Bryan always takes care of us More

by GOG1007587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lechowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dabaco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Apr 22, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

April 21, 2024

Work was performed as promised. Not very many amenities for customers while they are waiting. More

by PIERSONDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Family Hyundai responded

Thanks for your feedback on your recent visit to our dealership. We look forward to working with you again!

April 21, 2024

Have always been so satisfied with the service I receive. Everyone seems very kind and knowledgeable. This is my third Hyundai and have always used their service department. More

by b_hyland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 21, 2024

Tj and his whole service department are very courteous and professional. Kudos to the man in charge !! More

by IVANA.BLAGOJEVIC21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Family Hyundai responded

We are very happy to hear that TJ and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 20, 2024

Service department did an excellent job determining the problem and keeping me informed. Problem was solved and work was complete to fix the problem,. More

by nonnady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rami Betouni was excellent
Apr 22, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

April 18, 2024

Al was wonderful and very helpful. He took care of everything. Always goes above and beyond. My car (Earl) is very happy going there More

by Earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Al and our team, and we look forward to working with you again.

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