Family Hyundai - Service Center

Everyone was friendly and professional. Very fast service. One million times better experience that world Hyundai. Will always go there for my service Very fast service. One million times better experience that world Hyundai. Will always go there for my service More

Had prompt courteous service by Ken. I am disappointed in my Azera, 64000 miles and the transmission goes out. Might be enough to make me consider another maker. I am disappointed in my Azera, 64000 miles and the transmission goes out. Might be enough to make me consider another maker. More

All of the work was performed to our satisfaction. Service personnel were very professional and thorough. Service personnel were very professional and thorough. More

The staff is always friendly and courteous. There's no other dealer I'd rather take my vehicle to. Thank you! There's no other dealer I'd rather take my vehicle to. Thank you! More

Great services, however, VERY time consuming. By time your car is ready, Aeropostale will be back in style ! Haha Gotta love em tho! By time your car is ready, Aeropostale will be back in style ! Haha Gotta love em tho! More

Not happy at all with the service I received this time; they need some improvement. The thing I found most disappointing is that I’ve had to leave my car 2 out of 3 times for service and I was NEVER offer they need some improvement. The thing I found most disappointing is that I’ve had to leave my car 2 out of 3 times for service and I was NEVER offered a loaner vehicle to get home and I live in Chicago, nor was I offered a loaner vehicle to get back and forth to work and to me that should be standard operating procedures. What I was exposed to while taking the El with the CTA was very very dangerous and taking an Uber got to be too expensive. When I spoke to one of my coworkers about this issue, he informed me that he always gets a loaner, no matter what dealership he goes to if he had to leave his car; he also stated that he had NEVER asked for a loaner it’s automatically given to him if they keep his car. He was very surprised to hear that not only I but my son and my daughter are NEVER OFFERED A LOANER. I told them that there is a reason for this, that there is an underlining DOUBLE STANDARD because he’s WHITE and we are BLACK. I’ve bought to vehicles with Hyundai and should be awarded the same courtesy given others to get a loaner with my is kept for almost a week. The dealership needs to do a better job at addressing this issue in my honest opinion….! More

Very good service the people who work care about the costumer that you have there 👍 👏 costumer that you have there 👍 👏 More

Family Hyundai is phenomenal! ! Great sales, great service. Well rounded, customer experience!! Thank you, JG ! Great sales, great service. Well rounded, customer experience!! Thank you, JG More

I love Family Hyundai! I won’t go any where else. Highly recommend. Thank you! I won’t go any where else. Highly recommend. Thank you! More

Service was excellent. Colin in the service department was very helpful and answered all my questions Colin in the service department was very helpful and answered all my questions More