Capital GMC Buick Cadillac

Positive Purchase Experience The sales team - Justin, Everett, and Derrick - made the purchase of a used vehicle a positive experience. They were not only friendly, but efficien The sales team - Justin, Everett, and Derrick - made the purchase of a used vehicle a positive experience. They were not only friendly, but efficient and prompt in moving us through the purchase process. More

Thoughtful hand written note Mr. Axelson sent me a wonderful hand written note to congratulate me of my car I purchased at Capital. That was a very special thoughtful touch I want Mr. Axelson sent me a wonderful hand written note to congratulate me of my car I purchased at Capital. That was a very special thoughtful touch I want to deal with more people like him! More

worse experience ever Ron Gelowitz showed us around the lot and was helpful and professional. Terry McCrystal helped us select a vehicle and he was great! Once the deal was Ron Gelowitz showed us around the lot and was helpful and professional. Terry McCrystal helped us select a vehicle and he was great! Once the deal was made, I was treated horribly. Getting people to call you back is impossible. Took over 6 weeks to resolve issues. Bought 2 new vehicles here in 2014 and will not be back. Too slick, dishonest and rude. More

Nothing but issues I bought a 2007 Chevy Colorado from this dealership in 2013 and I was promised that they would look after the tires, give it a detailing and make sure I bought a 2007 Chevy Colorado from this dealership in 2013 and I was promised that they would look after the tires, give it a detailing and make sure the damage in the rear bumper was repaired. The tires weren't done and I had to come back in after the fact which they finally relented and split the cost of the tires in half which is fine. I never heard back from them after multiple calls regarding the truck and finally just have given up. So around 1 week ago they called me and wanting to lower my interest rate and get me into a different vehicle. I was extremely unhappy from the last time I dealt with the dealership I decided to give them another chance which is why I am writing this review since I feel my second experience was even worst. I went in and went through the financing was told I was approved and got a call from Justin that he had a truck I may like. So I went down and found out they had sold it but the truck they were trying to sell me had 50,000 more km than the truck I am currently driving. They said they don't know if they can find anything that I was approved for but not once did they tell me the amount and I have to say that Terry McCrystal was the only employee to treat me with any respect from the financing team or the sales team and I have respect for him but I don't have any respect for the dealership on how I was treated and I don't know if I am ever going to give them another chance and I will never recommend them to anyone. I will actively try to tell people to avoid them in the future. I am insulted at the way I was treated by some of the staff there and feel that they wasted my time for little to no reason. The other thing that really bothers me about my issues with Capital is times they said they would get in contact me, nobody ever called and I had to call them to get any information. It seems like they have no concern for customers. More

New purchase The experience was rewarding as was able to get new vehicle and the information provided for the visit was fantastic. My sales rep Piyush was next to The experience was rewarding as was able to get new vehicle and the information provided for the visit was fantastic. My sales rep Piyush was next to perfect addressing our Questions. Totally Happy . More

Excellent Customer Service All of the staff in every department were prompt and efficient. The salesman called us the day we were to pick up our new vehicle that the weather in All of the staff in every department were prompt and efficient. The salesman called us the day we were to pick up our new vehicle that the weather in Regina was freezing rain and icey and suggested a different day for pick up. We greatly appreciated the call because being from out of town, we did not have the same inclement weather and would have compromised our safety. This indicates the personal service of the employee and dealership. We initially went to the dealership for service and ended up purchasing a new vehicle! More

Outstanding dealership! My vehicle purchase was fantastic, the Salesmen were very informative and helped guide me through every step. Reception was also very helpful and frie My vehicle purchase was fantastic, the Salesmen were very informative and helped guide me through every step. Reception was also very helpful and friendly, Great team effort! I look forward to many great years of service. More

Friendly and knowledgeable From the moment we walked in we were treated with kindness. The people capital are friendly and professional. They love their work and it shows. I wou From the moment we walked in we were treated with kindness. The people capital are friendly and professional. They love their work and it shows. I would gladly recommend this dealership for anyone wanting a stress free experience! More

transmission I found out after the purchase that the vehicle did not have all wheeler drive. No one went over the transmission options. This is a pleasure vehicle I found out after the purchase that the vehicle did not have all wheeler drive. No one went over the transmission options. This is a pleasure vehicle not a work vehicle. More

great everything as usual! My experience was great as it always is at Capital GM I told Everett what I was looking for, and my price range, and I got the vehicle I wanted at a My experience was great as it always is at Capital GM I told Everett what I was looking for, and my price range, and I got the vehicle I wanted at a price I could afford I am extremely happy so far with my Terrain! I love driving it Thanks Everett & Justin More