"Great Experience with Michael"
I had an amazing experience this past summer with a vehicle exchange. He took the time to listen to my concerns and accommodating my car needs. The whole team really went out of their way to help me and make my experience truly fantastic.
"New Vehicle Purchase w/ trade in"
We have purchased a few vehicles with Erin Dodge and wouldn't think of going anywhere else. We have always dealt with Bo Harnam and Zain Sheikh. Bo has always treated us like part of the family and provided exceptional service from walking us through each vehicle to finally purchasing the one that best fit our family. He always had the time to answer all questions even when he was on his day off. Zain has always been great walking us through the paperwork and answering all of our questions. The Erin Dodge family really made us feel like family and we wouldn't think of going anywhere else. We would happily refer them to friends, family and co-workers!
~Miranda & Chris
"Customer service "
Had the pleasure of purchasing a new car at this dealer. Ryan Martin Pat were amazing very professional no pressure I highly recommend this dealership
"New Jeep Cherokee"
We bought a new Jeep Cherokee from Marty and it was a great experience. Fantastic customer service without feeling any pressure. He went out his way to make sure we got the exact model and colour we wanted, he wasn’t just pushing the cars on his lot. Getting the financing done was quick and easy with Zain. When we took delivery of the car Marty took the time to make sure we knew all of the features and how to use them and never made us feel rushed. I would highly recommend working with Marty and his staff to find your next vehicle.
Purchased a used Dodge Grand Caravan from this dealership. This service centre run by Peter supplied the Safety Certificate, yet my vehicle came with under inflated tires and the wheels were misaligned. After 2 service visits, Peter and his team kept claiming they fixed the alignment, but never provided any documentation to confirm the toe-in or camber. I went to a competing dealer, and in one hour they scanned the wheels and fixed the alignment.
Dealt with Amgad in purchasing the vehicle. He falsely claimed I needed to buy their extended warranty in order to get approved for financing, and he doubled the cost of the warranty package he provided me stating that it was a good deal. I confirmed the actual dealer cost for the warranty packages with a competitor after the fact, and was forced to demand a refund on my warranty.
Zain is a typical finance guy at a dealer. Other than not giving me a heads up on the warranty cost given to me by Amgad, I have no remarks. He is no different than any other individual in the same position.
The sales manager at the time, Trent Fleck, and the owner, Mark Kennan, were approached to report the customer service received (lack thereof) and the lies that were told by their team. Both individuals stood by their employees and condoned their questionable behaviour.
I have steered all my friends and family away from this dealer.
Marty Anderson and his team were an absolute pleasure to deal with. They made me feel like my business was valued. It's been 2 weeks in my new Jeep Grand Cherokee and I haven't thought about my BMW X5 at ALL!!
- Linu Jijo
Had a wonderful experience at Erin dodge. Barjinder and Zain helped us for our dream come true. They were friendly oriented and supportive. Really liked their service.
They helped me find exactly what I wanted and made sure to do their absolute best to help me out. They werent pushy or trying to sell me something they knew I wasnt looking for. Very fair and friendly, also excellent service. 10/10 would recommend.
Ola knows her products. She patiently showed me how all the features work on my new Durango. Zain was very helpful explaining all the financing and extended warranties. Overall, excellent new vehicle purchase experience.
"Excellent services "
Barjinder Singh. I absolutely love my car I want to thank you again for your outstanding and excellent service
Thank you also to Zain Sheikh finance coordinator and all the team at Erin Chrysler, were exceptional, supportive and pleasant
Thank you for a wonderful experience