Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 97

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

September 10, 2021

Dealership Rating
Employee Rating

I always get great service at Jackson Acura. I really love the service advisors. They are very fair and straight up with you. I'll definitely recommend Jackson Acura More

by GEMINISpace29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

September 03, 2021

Dealership Rating
Employee Rating

Final service is more than oil change service quite. Didn’t mention about price for shop item initially . I wouldn’t recommend to any other folks More

by pradeep48737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 17, 2021

Jackson Acura responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience.

September 02, 2021

Dealership Rating
Employee Rating

The team was knowledgeable and courteous. Every aspect of the experience was flawless. They worked within the time frame quoted me. They provided a nice atmosphere for me to wait as well. More

by CONNIERUNYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2021

Dealership Rating

I have purchased from Jackson Acura three cars and the only reason that I have done so is that they are the best dealership in Roswell. GA. There service is the best!!! More

by Rudy and Betty Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Jackson Acura responded

Mr. and Mrs. Brown, thank you for taking the time to leave this 5-star review for our dealership!

August 31, 2021

Dealership Rating
Employee Rating

Easy trip. In and out very quickly. Very good experience. I showed up early before my appointment, and I was taken right in. My car was ready 30 to 45 minutes quicker than the expected timeframe I thought it More

by evan_harbot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Cameron Hilden, Kendall Parks

Sep 02, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

August 30, 2021

Dealership Rating
Employee Rating

I really enjoyed my visit to your dealership. Everyone was very professional and my car was serviced in a timely manner! I will definitely be coming back! More

by WILLIAM.CHRISTIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

August 27, 2021

Dealership Rating
Employee Rating

Overall had a great experience. Yvonne was very friendly and quick to address my concerns and questions. It was a my first time coming to the dealership and will be coming again. More

by Andrew Pittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

August 26, 2021

Dealership Rating
Employee Rating

Top notch service as always. Yvonne is always a gem to work with and makes my visits an easy and all around pleasant experience. More

by dlaj00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

August 26, 2021

Dealership Rating
Employee Rating

This is the first Acura that had problems. I have driven 6 Acuras prior to this one. I brought the car in for the recall on the fuel pump and it has not worked correctly since the repair. They keep telling More

by GSMFM
Recommend Dealer
Yes
Aug 31, 2021

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

August 24, 2021

Dealership Rating
Employee Rating

Ms. Yvonne always provides premium customer service. There is a dealership closer to my home, but I come here because I know I will encounter such good service. More

by Tyesha_noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

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