Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 83

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

February 20, 2022

Dealership Rating
Employee Rating

Excellent service. Kept me informed at all stages and conducted a thorough review which uncovered a battery problem that might have caused a future problem. More

by sarahwyeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Radith Bernal, Cameron Hilden, Kendall Parks

Feb 21, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 18, 2022

Dealership Rating
Employee Rating

Service was great. My service advisor Yvonne was well informed and her time allotment was soon on. I would highly recommend the service department. More

by gadandy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

February 17, 2022

Dealership Rating
Employee Rating

Yvonne was wonderful. She was extremely friendly and helpful. I was very comfortable in the dealership. More

by sybil.coley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

February 16, 2022

Dealership Rating
Employee Rating

As always, dealing with Yvonne is a pleasure. She brightens my day and makes my visit very enjoyable. More

by cjnicholas40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 21, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

February 16, 2022

Dealership Rating
Employee Rating

Yvonne is great. When car was taken for service, prescription sun glasses on front seat went missing. More

by jmasante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 11, 2022

Jackson Acura responded

Hello, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, please reach out directly to our Service Manager to get this resolved.

February 15, 2022

Dealership Rating
Employee Rating

Yvonne did a great job! Made getting the car serviced and detailed easy. Service and detailing teams also did great jobs. The car looks and drives great. More

by dk_mills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

February 14, 2022

Dealership Rating
Employee Rating

Yvonne and the service team provided really great service as usual. Will be back again. More

by schurman_mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

February 14, 2022

Dealership Rating
Employee Rating

E ffic i ent , profe ssional, provided info ormation in detail about the cost to make decisions and not push. More

by jitendra_gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.

February 10, 2022

Dealership Rating
Employee Rating

Service was really good…and it was done in timely mannered will visit again for service More

by pr8930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Radith Bernal, Cameron Hilden, Kendall Parks

Feb 15, 2022

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 10, 2022

Dealership Rating
Employee Rating

Great experience. From the minute I called to when I picked up my car I felt completely taken care of. Thank you so much! More

by megmcmuffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Radith Bernal, Cameron Hilden, Kendall Parks

Feb 15, 2022

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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