Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 84

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

February 09, 2022

Dealership Rating
Employee Rating

Service was excellent and quick. Yvonne in the service dept handled everything perfectly. Thank you! More

by BT.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

February 09, 2022

Dealership Rating
Employee Rating

Yvonne is always great! Very knowledgeable and explains things to you in detail. She is the reason why I’ve continued to return for service. Thank you as always, Yvonne! More

by hinessonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

February 08, 2022

Dealership Rating
Employee Rating

Great service and excellent customer support. My service advisor Yvonne was very prompt and knowledgeable. More

by Subir Basu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 08, 2022

Dealership Rating
Employee Rating

Yvonne Russell was very helpful. She made the experience very painless, even though a regular service turned into a $1000+ service work. She handled the whole transaction very professionally. Thanks to her. More

by V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 08, 2022

Dealership Rating
Employee Rating

The service was very fast. The place is very clean. The representative was very nice. More

by RNIU70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 08, 2022

Dealership Rating
Employee Rating

I am on my second RDX, both of which were purchased and serviced at this dealership. I have always enjoyed courteous, friendly and friendly service at this location I would like to particularly commend More

by YODA0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 15, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

February 08, 2022

Dealership Rating
Employee Rating

I have enjoyed my visit to the service department at this location. I worked with Yvonne Russell and she was very friendly and professional and kept me up to date on the status of my vehicle. I will continue More

by djcass4199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

February 07, 2022

Dealership Rating
Employee Rating

Sergei was the best saleman I have worked with. Because of his excellent customer service, I have bought 3 Acura cars, two from him recently. I will come back to buy another Acura from Sergei when my famil More

by NANCYTHUYHOANG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

Feb 15, 2022

Jackson Acura responded

Thank you! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and we hope you'll enjoy your new Acura. We appreciate your review!

February 07, 2022

Dealership Rating
Employee Rating

Very professional and quick! Yvonne was excellent! I don't know which service people worked on the car in the back.....but Thank You to all of you. More

by KathyT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 15, 2022

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 04, 2022

Dealership Rating
Employee Rating

Amazing customer service! Fast and friendly service technician and consultant. Even went above and beyond and brought my car back to me!! Thank you for everything! More

by cwallace119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

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