Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 57

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

January 26, 2023

Dealership Rating
Employee Rating

I received Great service for this appointment. It was quick and the dealerships waiting area was really clean. More

by hinessonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Jan 26, 2023

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

January 25, 2023

Dealership Rating
Employee Rating

I have been coming here for 7 years and I always have great customer service! More

by caro2982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experiences over the years! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 25, 2023

Dealership Rating
Employee Rating

Great service department. My service rep kept me updated constantly on the progress of my service; when it ran a little behind due to a software update download issue, she was More

by Cliff Biggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Jan 26, 2023

Jackson Acura responded

Cliff, Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Reggie and the Service team, and we look forward to working with you again.

January 21, 2023

Dealership Rating
Employee Rating

Yvonne is great and always gets my car finished quickly. She helps go over the recommended services needed. She is very efficient and wonderful to with with. More

by denisedevigne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

January 20, 2023

Dealership Rating
Employee Rating

This has to be our 8th Acura from Jackson, and they are the most accommodating group of people that we have ever worked with. That is why we continue to buy cars from them. From CM in the sales department More

by JeffF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2023

Jackson Acura responded

Jeff, Thank you for your review and your repeat business. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we've achieved that. Once again, we appreciate your business and look forward to continuing our relationship.

January 19, 2023

Dealership Rating
Employee Rating

Brought my MDX in for maintenance of wheels damaged by curb scuffing. The two wheels look brand new and returned in less time than promised. Good job! More

by ranger6230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Jan 20, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 17, 2023

Dealership Rating
Employee Rating

My service advisor, Yvonne Russell was very helpful and answered all questions. She also recommended other services. Great at her job! More

by david.w86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2023

Jackson Acura responded

David, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

January 10, 2023

Dealership Rating
Employee Rating

Dealership people are always very polite and helpful and make the process of coming in to have maintenance done on my vehicle very pleasant. More

by Bryan450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2023

Jackson Acura responded

Thank you for your repeated business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 04, 2023

Dealership Rating
Employee Rating

People are very nice and accommodating. They love my car and obviously know what to do. More

by kathsip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

Jan 04, 2023

kathsip responded

Awesome 👏.

January 03, 2023

Dealership Rating
Employee Rating

Great service and Yvonne kept me apprised of any necessary repairs needed. Very comfortable waiting area and very happy with everything. More

by Rgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

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