Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 48

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

July 20, 2023

Dealership Rating
Employee Rating

Also Michael Cunningham and Joey always great customer service when it comes to loyalty and dedication for customers. Hands down the best staff ever. Thanks once again for you all continued support. v More

by JACKSON.TIMOTHY24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2023

Jackson Acura responded

Sargent Jackson, Thank you so much for your excellent review and business! We are so glad that we had the opportunity to work with you again, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 13, 2023

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Employee Rating

Thanks for the great customer service Yvonne 👍 she did a good job on explaining what my car needs. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 3 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 12, 2023

Dealership Rating
Employee Rating

They do a great job. Sometimes they’re a little slow for just an oil change. Sabri did a great job. Especially outlining what was done and what needed to be done. More

by laura45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sabri Jiffry. 5 stars

Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 4 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 10, 2023

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Employee Rating

I have purchased 2 MDX at Jackson Acura and have had my car serviced for at least 10 years. They are the best! Excellent service, very professional and make the service part of owning a car the best expe More

by MT MDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino, Joey Andrews

Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 09, 2023

Dealership Rating
Employee Rating

Thorough, knowledgeable, and trustworthy. Very personable and professional. Very open about what services are immediate needs and those that can wait based on financial considerations. More

by s sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman

Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 08, 2023

Dealership Rating
Employee Rating

Always excellent service and great communication about my vehicles needs. We will be back for all our service on my Acura. More

by dculhane8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 07, 2023

Dealership Rating
Employee Rating

Purchased '23 RDX in January, and have been very pleased with all aspects of the business. Reggie was a most effective and thorough sales person, and Yvonne has been a very effective and understanding membe More

by wmguilfoiljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Jul 21, 2023

Jackson Acura responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

July 07, 2023

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Employee Rating

Exceptional service everyone I come over for my Acura needs. Always consistentl and reliable. Will come again. More

by BASKERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Jackson Acura responded

It's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 04, 2023

Dealership Rating
Employee Rating

She was absolutely amazing. She was very thorough, and knew immediately what was wrong with my sunroof when I told her it’s been making a popping noise from day one, The guy bef More

by chrism.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

Aug 03, 2023

Jackson Acura responded

t's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

July 03, 2023

Dealership Rating
Employee Rating

I love working with Yvonne at Jackson Acura. She is always attentive and provides detailed information about the services my car is receiving. More

by janekragh61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Jackson Acura responded

t's great to hear that our team delivered a 5 Star experience! Thank you for choosing Jackson Acura! We look forward to seeing you back again in the future.

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