Yvonne Russell | Page 124

Yvonne and all the staff at Jackson really care about their customers. The predicted time to wait for repair was right on and I appreciate that. their customers. The predicted time to wait for repair was right on and I appreciate that. More

by bcarey2 Verified Customer Verified Customer

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My first visit to Jackson Acura for service made a lasting impression. I made an appointment with service rep Yvonne Russell and she went beyond my expectations contacting Acura to cover a transmissi lasting impression. I made an appointment with service rep Yvonne Russell and she went beyond my expectations contacting Acura to cover a transmission flush under warranty that other dealers never suggested was available. Thank You Yvonne for your excellent service! I will be a returning customer for any future service needs. More

by TBROCK57 Verified Customer Verified Customer

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We were provided a competitive lease price with follow up extraordinaire. We picked up our vehicle with no delays and excellent service. Will use this dealership again! extraordinaire. We picked up our vehicle with no delays and excellent service. Will use this dealership again! More

by MARYJO2 Verified Customer Verified Customer

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Yvonne is very friendly. She ordered spare tyre for ILX and installed. She on top of everything and knowledgable . Willing to provide a ride to the home if I needed. and installed. She on top of everything and knowledgable . Willing to provide a ride to the home if I needed. More

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Great! Service associate is really good..... helpful and on top of everything. She solved all my problems. I always ask for her because of this. and on top of everything. She solved all my problems. I always ask for her because of this. More

by joyceakelly Verified Customer Verified Customer

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Yvonne is always a pleasure to work with and is very professional and knowledgeable. She always keeps me informed While my car is being serviced. professional and knowledgeable. She always keeps me informed While my car is being serviced. More

by kms Verified Customer Verified Customer

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Always friendly and willing to resolve the issue. Friendly status updates while vehicle is getting worked on. Willing to provide loaner if the repair is longer. Thanks! Friendly status updates while vehicle is getting worked on. Willing to provide loaner if the repair is longer. Thanks! More

by mikem Verified Customer Verified Customer

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Yvonne has been so helpful and efficient! I’ve had Acura vehicles for 11 years and having a great service team is key to bring me back. vehicles for 11 years and having a great service team is key to bring me back. More

by D Verified Customer Verified Customer

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Brought in a 2015 MDX in for General Maintenance. The technicians were able to get my oil changed in about 30 minutes and also track down a rattle in the front of the car. Excellent service! technicians were able to get my oil changed in about 30 minutes and also track down a rattle in the front of the car. Excellent service! More

by elrising Verified Customer Verified Customer

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Service Team made my experience relaxing. I went in for a new alternator and oil change and it was done under 2 hours. They offer to take me home but I decided to wait there. The waiting area for customers w new alternator and oil change and it was done under 2 hours. They offer to take me home but I decided to wait there. The waiting area for customers was very clean and they offered snack and drinks, and WiFi. I was able to get my work done while I wait. The bathrooms were clean, so I felt comfortable and safe. Keep up the good work More

by Azandra031674 Verified Customer Verified Customer

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