Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 123

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

October 17, 2020

Dealership Rating
Employee Rating

Good service as usual. It was a ling wait while my car went in for a diagnostic but the waiting area is very comfortable. My service advisor was friendly and kind. More

by leena.chugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Jackson Acura responded

Thank you for leaving this positive review!

October 15, 2020

Dealership Rating
Employee Rating

Yvonne is the best! She’s always done a great job. Very appreciative for what she’s been able to help me focus on regarding my car. More

by dlbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Jackson Acura responded

It's great to hear that Yvonne and our service team delivered such a positive experience! Thank you for choosing Jackson Acura!

October 15, 2020

Dealership Rating
Employee Rating

Yvonne always takes great care of me and my MDX. Service was efficient and completed in less than an hour. The waiting area was super clean when I arrived and was cleaned twice during my 45 minute stay, More

by candace.bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Jackson Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Jackson Acura.

October 14, 2020

Dealership Rating
Employee Rating

The team at Jackson Acura is very professional and highly capable. I will be doing business with them again. Everything I have asked them to do they have done. More

by Davis.family.financial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Pat Crossen, Kendall Parks

Oct 15, 2020

Jackson Acura responded

Thank you, Davis Family, for taking the time to share your feedback with us! We work hard to make sure our guests have an extraordinary experience!

October 12, 2020

Dealership Rating
Employee Rating

All efforts to EXTRACT maximum money from customer. All efforts to EXTRACT maximum money from customer. Thier goal clearly indicates to robbed customer. No explanation from service representative and h More

by bpatel1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 23, 2020

Jackson Acura responded

Thank you for bringing this problem to our attention. We’d love to learn more about it and help, please feel free to call our Service Manager to discuss this situation further.

October 10, 2020

Dealership Rating
Employee Rating

Service was fast and they worked to meet my needs. Were nice to have the car dropped off after it was towed there to have work preformed. Not to help future customers. When they need to be towed with More

by rickg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2020

Jackson Acura responded

Thank you, Rick, for leaving this 5-star review for our service department!

October 08, 2020

Dealership Rating
Employee Rating

I recently visited for routine maintenance. They found a nail in the sidewall of my tire and had to call another dealership to find a matching tire. Yvonne was awesome as she always is! More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2020

Jackson Acura responded

Dave, thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and the team were able to help, and we hope to see you again!

October 06, 2020

Dealership Rating
Employee Rating

Great Service Department. Everyone is friendly, efficient and helpful. Service did not take long and I was on my way. Highly recommended and I will be back. Yvonne is the best. More

by CN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2020

Jackson Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 05, 2020

Dealership Rating
Employee Rating

I had my first service done at the dealer. The service I had my first service done at the dealer. The service rep was very courteous and my me comfortable in the waiting area. The dealership and garage a More

by camleo
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Pat Crossen, Kendall Parks

Oct 06, 2020

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

October 02, 2020

Dealership Rating
Employee Rating

I have been a customer of Jackson Acura for many years. The customer service and quality of work is beyond excellent. I highly recommend purchasing a car here and getting all your cars serviced at Jackso More

by Miriam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2020

Jackson Acura responded

We appreciate your business, Miriam, and our team looks forward to serving you again soon!

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