Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 105

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

June 08, 2021

Dealership Rating
Employee Rating

Yvonne always does a great job taking care of me! Great service and she keeps me updated when it takes a little longer than advised. More

by leethomas0226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

June 08, 2021

Dealership Rating
Employee Rating

Always fast & friendly service. Service advisors are knowledgeable, honest and sincere. They're always wiling to accommodate my busy schedule and make me feel like a priority. More

by taztenpin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Jun 10, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

June 08, 2021

Dealership Rating
Employee Rating

Dealership is always clean, is centrally located (next to popular areas) and accommodating (mostly). I enjoy the experience of taking my vehicle in for service. More

by lisa.mckinnon88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews , Robert Flauter, Gabrielle Orbe, Not sure of his name but he sits to the right of Yvonne (facing service dept area). He is NOT CS focused at all “did not have time to show me xxx.” Shame on him????

Jun 10, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2021

Dealership Rating
Employee Rating

Great service and responsiveness to making appt time and addressing all concerns. Service consultant was very friendly and responsiveness . Would recommend To family and friends ! More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 04, 2021

Dealership Rating
Employee Rating

Awesome service! Awesome service! Awesome service! Awesome service! Awesome service! Awesome service! Awesome service! Awesome service! Awesome service! Awesome service! Awesome service! Awesome servi More

by 1EVERETTLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Cameron Hilden, Nicole Macias, Kendall Parks

Jun 07, 2021

Jackson Acura responded

Thank you!

June 03, 2021

Dealership Rating
Employee Rating

Yvonne and Brian (who works in the shop) were both extremely helpful in identifying the problem in my MDX and getting it fixed. Thanks a million More

by potnispa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian - Technician on the shop

Jun 07, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

June 03, 2021

Dealership Rating
Employee Rating

An excellent and friendly service. A great experience! Yvonne provide me with detail explanation of the service provided and follow up with a telephone call. More

by PADRONMIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 02, 2021

Dealership Rating
Employee Rating

Friendly, polite and knowledge. The folks at Jackson Acura know me and they know my car. They keep me up to date on what my car needs More

by mfarrell5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

June 01, 2021

Dealership Rating
Employee Rating

Great service! Thank you for all you did to make my experience great. Especially love Jimmy who fills all the snacks to make the experience better! More

by greshaind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Cameron Hilden, Nicole Macias, Kendall Parks

Jun 07, 2021

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

May 31, 2021

Dealership Rating
Employee Rating

I came in to check the brake fluid was low. Yvonne said brake, transmission fluid and cabinet filter need to be changed. All the three was performed . Yvonne provided excellent service and in a timely man More

by ay02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

...
105
...

Dealership Inventory (231 Vehicles)

new 2026 Acura Integra car, priced at $40,495
2026 Acura Integra
new
Solar Silver Metallic exterior
Manual
Front-wheel Drive
new 2026 Acura Integra car, priced at $55,295
2026 Acura Integra
new
Urban Gray Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura RDX car, priced at $54,300
2026 Acura RDX
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $68,950
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $41,095
2026 Acura Integra
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Acura RDX car, priced at $52,750
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive