Our sales advisor, Evan Marro, was so knowledgeable,
professional and informative.
He and his team made the purchase process seamless.
professional and informative.
He and his team made the purchase process seamless.
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by Ed grim
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2026 -
Rallye Motors responded
Thank you, Ed, for your kind words! We’re thrilled to hear Evan provided knowledgeable, professional, and informative service. It’s great to know he and the team made your purchase process seamless. We truly appreciate your feedback!
I recently had my car serviced at Mercedes and had a
mixed experience. I want to start by saying that Veni, my service advisor, was great. He was professional, helpful, and communicated well throughout
mixed experience. I want to start by saying that Veni, my service advisor, was great. He was professional, helpful, and communicated well throughout the process.
However, there were several issues with the service itself. I had two front tires replaced, but when I picked up the car the tires looked old and used, even though they were supposed to be new. It’s possible they were just dirty, but the appearance definitely didn’t give the impression of brand-new tires. A proper car wash and tire dressing/armor would have helped make the new tires look like new when the vehicle was returned.
Additionally, I noticed a scratch on one of my rims that was not there before the service visit, which was disappointing to see after picking up the car.
I also asked about paint correction, but I was told that the dealership does not provide that service. That was surprising to hear because I would expect a car dealership—especially one representing a luxury brand—to offer services like that or at least have a recommended solution.
Now I’m also experiencing a problem with the trunk not opening all the way. I’ve already tried all the troubleshooting steps on my end, and the issue is still there. This means I now have to make another trip back to the dealership to get the trunk looked at, which is very inconvenient.
Overall, while the service advisor provided a good customer experience, the issues with the tires, the scratched rim, and the new trunk problem have made this visit frustrating.
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by Jony
Mar 17, 2026 -
Rallye Motors responded
We are glad to read about the helpful experience you had with our Service Team. However, we would like to speak with you about the condition of your vehicle after your recent appointment. Whenever you can, please send us an email with your best method of contact so we may discuss this in greater detail.
Thank you,
Service Management Team
servicemangers@rallyemotors.com
The service center is always professional and personable
which is why I come here from Bethpage
which is why I come here from Bethpage
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by mike.crpc
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2026 -
Rallye Motors responded
Thank you for your kind feedback. We’re honored that you choose to come to us from Bethpage, and we’re glad to hear our service team is always professional and personable. We truly appreciate your continued trust.
I have been working with Larry Greco for almost 30 years.
He has always come thru on all my leases,
He has always come thru on all my leases,
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by AJSMUSK
Verified Customer
Verified Customer
Jan 28, 2026 -
Rallye Motors responded
Thank you for sharing this! We’re truly honored to have earned your trust over nearly 30 years. Larry Greco’s dedication and consistency make a real difference, and we appreciate your continued loyalty.
Fast and efficient service.
My issues were resolved in one day. Thank you so much.
My issues were resolved in one day. Thank you so much.
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by MAXIMIZED07
Verified Customer
Verified Customer
Service Price Transparency
Dec 27, 2025 -
Rallye Motors responded
Thank you for your kind review! We’re glad to hear that your service was fast and efficient and that your issues were resolved in just one day. We truly appreciate your feedback and thank you for choosing us!
Turbocharged, all-wheel-drive machines built for extreme
durability, rapid acceleration, and precision control on unpredictable surfaces.
durability, rapid acceleration, and precision control on unpredictable surfaces.
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by bijua3012
Verified Customer
Verified Customer
Service Price Transparency
Dec 20, 2025 -
Rallye Motors responded
Thank you for sharing! That’s a great description and highlights the qualities that truly make these vehicles stand out. We appreciate your enthusiasm for their performance, durability, and control.
Vincent Vertere turned a stressful situation into an
easy and smooth process. The towing, repair process was seamless.
easy and smooth process. The towing, repair process was seamless.
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by Ron G
Service Price Transparency
Dec 17, 2025 -
Rallye Motors responded
Hi Ron, thank you for your kind feedback! We’re glad to hear that Vincent Vertere was able to turn a stressful situation into an easy and smooth experience. It’s great to know the towing and repair process went seamlessly. We truly appreciate you taking the time to share your experience!
Great service by Vinny!
Been my SA for a few years already. Always friendly and welcoming!
Been my SA for a few years already. Always friendly and welcoming!
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by theeternalchampion123
Service Price Transparency
Dec 13, 2025 -
Rallye Motors responded
Thank you for the great feedback! We’re happy to hear Vinny has consistently provided friendly, welcoming service over the years. We truly appreciate your continued trust and look forward to seeing you again!
I have been purchasing and servicing my cars here for
many years now. Rallye continues to stand out Victor and Vincent treat me like family.
many years now. Rallye continues to stand out Victor and Vincent treat me like family.
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by ANTHONY.PRO
Verified Customer
Verified Customer
Service Price Transparency
Dec 11, 2025 -
Rallye Motors responded
Thank you for your loyalty and for sharing this thoughtful review! We’re grateful to have earned your trust over the years. It’s wonderful to hear that Victor and Vincent make you feel like family each time you visit. We truly appreciate you and look forward to serving you for many more miles to come!
Vincent Vetere is a very knowledgeable, professional and
courteous member of the Rallye team. They are fortunate to have staff of his caliber. True gentleman and pleasure to work with.
courteous member of the Rallye team. They are fortunate to have staff of his caliber. True gentleman and pleasure to work with.
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by SDALES1582
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2025 -
Rallye Motors responded
Thank you for your wonderful feedback! We’re delighted to hear that Vincent provided knowledgeable, courteous, and professional service. We’re proud to have him on the Rallye Motors team. We appreciate you choosing us and look forward to assisting you again!