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Rob Carlson
Rob Carlson at Rallye Motors
Refer Me

Rob Carlson

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.9
528 Reviews

I have been in the automotive business since 1996. I have worked for Mercedes Benz since May of 2001. I love working for Mercedes Benz and helping clients properly service their vehicles. I live by Mercedes way. The Best or Nothing.

Dealership Experience

8 yrs, 7 mos

Industry Experience

27 yrs, 10 mos

4.9

528 Reviews

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528 Reviews of Rob Carlson

May 10, 2024

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Employee Rating

Always excellent service in both sales and service - showroom spotless Best dealership on Long Island More

by RCMOY
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Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi

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May 10, 2024

Rallye Motors responded

Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with us. Keeping our showroom spotless and providing top-notch service is always our priority. We appreciate your support and look forward to continuing to serve you as the best dealership on Long Island!

May 05, 2024

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Great service from start to finish. Happy to go back and would highly recommend to others. More

by LEASINGCOUNSEL
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Recommend Dealer
Yes
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May 05, 2024

Rallye Motors responded

Thank you for the positive feedback! We're delighted to hear you had a great experience with us. Your recommendation means a lot, and we look forward to welcoming you back in the future.

May 03, 2024

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Rob Carlson exemplifies the best in service. Always polite, committed and courteous, a great listener. His follow up is also excellent. More

by ROGER47
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Recommend Dealer
Yes
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May 04, 2024

Rallye Motors responded

We're thrilled to hear about your positive experience with Rob! Thank you for your kind words. We'll be sure to pass along your appreciation to him.

May 02, 2024

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Rob Carlson is always courteous, helpful, professional and a pleasure to deal with, he is a consummate professional More

by JAMIE53
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jay Johanas

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May 03, 2024

Rallye Motors responded

Thanks for your feedback! We're thrilled Rob provided courteous, helpful, and professional service. He's a valued member of our team. If you need anything else, feel free to reach out. We appreciate your support!

May 02, 2024

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Excellent customer service, such that I highly recommend this dealership to prospective customers who are considering purchasing and servicing a Mercedes vehicle. More

by NM
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Recommend Dealer
Yes
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May 03, 2024

Rallye Motors responded

Thanks for recommending us! We're thrilled you received excellent service. If you or anyone you know needs help with a Mercedes, we're here for you. Let us know if you need anything else!

May 01, 2024

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Efficient and polite service in every way. I was greeted nicely by the receptionist and my service agent already prepared loan car for me and Promptly accepted my car and delivered on time ev More

by PHYLLISCHENGNYC
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Recommend Dealer
Yes
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May 01, 2024

Rallye Motors responded

Thank you for sharing your experience! We're delighted to hear that you received efficient and polite service during your visit. It's great to know that our team greeted you warmly and promptly provided a loan car. We aim to make your service experience smooth and convenient, and we're glad we could meet your expectations. If you need anything else in the future, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

April 25, 2024

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Employee Rating

I always get the best service. It is a pleasure todo business with Rob Carlson in service and Bob Bianchi in the showroom. More

by LYNNELIEBLEIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi

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Apr 26, 2024

Rallye Motors responded

We're thrilled to know you always receive top-notch service from us! Rob Carlson in service and Bob Bianchi in the showroom are committed to providing exceptional experiences. Thank you for your kind words and continued support. If you need anything or have questions, feel free to reach out.

April 21, 2024

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Employee Rating

Un perfessional, van need to go back to the shop within 24 hours. Unexpected as a car brand dealer. More

by BOWEN1226
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Stephen Augustine, Katie Lyons, Vincent Vetere, Lisa Chea, Patrick Ripley, Sarah Valle

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Apr 29, 2024

Rallye Motors responded

We apologize for the inconvenience, but it seems that we're unable to locate you in our system. Could you please provide us with additional information such as full name and time of visit? We're here to assist you.

April 20, 2024

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Service personnel took care of all car issues and repairs were completed in a timely fashion. More

by POLO216
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Service Time
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Recommend Dealer
Yes
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Apr 21, 2024

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad to hear that our team was able to take care of your vehicle in a timely manner!

April 19, 2024

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First class operation with the most helpful people working there. Five star service every time. More

by OBPMUNI
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Service Time
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Recommend Dealer
Yes
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Apr 20, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

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