Stephen Augustine
Stephen Augustine at Rallye Motors
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Stephen Augustine

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.7
392 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.7

392 Reviews

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392 Reviews of Stephen Augustine

May 19, 2024

Dealership Rating
Employee Rating

Steve was able take care of all my concerns . He went out of his way to make sure everything was fixed More

by ACHETRAM1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vetere

May 19, 2024

Rallye Motors responded

That's fantastic to hear! It sounds like Steve provided you with exceptional service and went above and beyond to address all your concerns. We're glad he could make sure everything was fixed to your satisfaction. If you need anything else, don't hesitate to reach out!

May 18, 2024

Dealership Rating
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Friendly Welcoming Knowledgeable. I always know that whatever the issue I am in good hands with Steve. More

by roula1021
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 18, 2024

Rallye Motors responded

It's wonderful to hear that you trust Steve to handle any issue! We're glad to have him on our team providing excellent service. If you ever need assistance in the future, you know you're in good hands with us. Thank you for your feedback!

May 13, 2024

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Employee Rating

Excellent service very honored to go to Ravi motors the service advisor was excellent. Very helpful all stuff very helpful. We were very happy. More

by NARENDRAMALLODHA
Recommend Dealer
Yes
May 14, 2024

Rallye Motors responded

Thank you for sharing your experience! We're thrilled to hear that you received excellent service at Ravi Motors and that the service advisor was helpful. We're glad the staff made your visit enjoyable and that you left feeling happy. If you ever need assistance in the future, feel free to reach out. We appreciate your support!

May 10, 2024

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The sales & service team was exceptional, but not the service staff. The approach that the receptionist took to make me wait was rude. I understand that there are others waiting. On picking up the c More

by Phil
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Diana Chuisano

May 10, 2024

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind Regards, Paul Hartmann Service Manager Direct 516-801-2955

May 06, 2024

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Very polite and professional. He actually called me by my name said good morning! These simple things can make a difference in people perception of the treatment they received. More

by TEEKAPERSAUDMD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi

May 07, 2024

Rallye Motors responded

Thank you for your kind words! We're delighted to hear that our team member's polite and professional demeanor made a positive impact on your experience. We believe in the importance of personal touches, like using your name and offering a warm greeting. Your feedback is appreciated, and we're here to assist you anytime. Thank you for choosing us!

May 05, 2024

Dealership Rating
Employee Rating

Rallye Motors Service Department is the best- It is always a pleasure dealing with Stephen Augustine, who is very knowledgeable, helpful, courteous and at the same time very professional. I would rate More

by BUSSHELTER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 05, 2024

Rallye Motors responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Stephen Augustine and our service department. We'll make sure to pass along your compliments. Your 5-star rating means a lot to us! If you ever need anything else, don't hesitate to reach out.

April 29, 2024

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Employee Rating

Very professional and efficient and friendly. Robert Bianchi is the best! We always go to him for our cars. More

by LILAOMIN
Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi

Apr 29, 2024

Rallye Motors responded

Thank you for your feedback! We're delighted to hear that you had a professional, efficient, and friendly experience with us. Robert Bianchi is indeed a valuable member of our team, and we're glad he provided you with exceptional service once again. We appreciate your loyalty and look forward to serving you for all your future car needs!

April 24, 2024

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Efficient and polite very helpful I can’t say more then that I think that is all More

by CATANIA3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Rallye Motors responded

Thank you for your kind words! We're glad to hear that our service team was efficient, polite, and very helpful. If you ever need anything in the future, don't hesitate to reach out. We appreciate your feedback!

April 21, 2024

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Employee Rating

Un perfessional, van need to go back to the shop within 24 hours. Unexpected as a car brand dealer. More

by BOWEN1226
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Apr 29, 2024

Rallye Motors responded

We apologize for the inconvenience, but it seems that we're unable to locate you in our system. Could you please provide us with additional information such as full name and time of visit? We're here to assist you.

April 07, 2024

Dealership Rating
Employee Rating

It’s always pleasure working with Jerry sherry at Rallye Mercedes, because of his service I don’t think of other dealerships .. thank you More

by MASHRIQILAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2024

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Jerry Sherry as well.

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