Vincent Asermely | Page 73

Great Experience!!! I recently purchased a 2014 Jeep Grand Cherokee Limited from Elmwood Dodge; I have purchased many cars from them in the past. I ordered the car and I recently purchased a 2014 Jeep Grand Cherokee Limited from Elmwood Dodge; I have purchased many cars from them in the past. I ordered the car and was told it would take about six weeks, after a day they located the same car at another dealer and advised me it would be delivered in a couple of days. I picked up my new car signed the paperwork and on my way. Elmwood Dodge continues with their reputation for excellent customer service hassle free! Special Thanks to Jay & Vinnie as always!! Love the Car! Torres Family More

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Good People The whole car buying experience went very fast for me and I found something I liked very quickly. Even with that, I never felt pressured to buy or un The whole car buying experience went very fast for me and I found something I liked very quickly. Even with that, I never felt pressured to buy or uncomfortable with the sales process. Noel Tavarez has a laid-back and friendly attitude. He is honest - a good guy. His superiors reflected this as well in the bargaining process by display a level of honesty and fairness that went above and beyond what I expected. Throughout the process (my first car buying experience), Noel made me feel comfortable and was very patient with any questions I had. As the process continued, financing was set up with help from Vinny, who was just as delightful as Noel. Both of them were able to take my needs and make them a top priority. Best of all, they were average guys: funny, hard-working and friendly. It was not like other places I had been where the atmosphere felt overwhelmingly corporate and intimidating. This whole process was more like talking to a neighbor. Noel has been immensely helpful post purchase as well. He is ready and willing to answer any questions I have and he follows up with me right away (even when he is on vacation!). I would recommend this dealership to anyone looking to buy a car. More

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My wife and I bought a new Dodge Charger from Elmwood. We were very happy with sales staff and their knowledge of the vehicle we were looking to purchase. Our experience during the negotiating process was were very happy with sales staff and their knowledge of the vehicle we were looking to purchase. Our experience during the negotiating process was excellent and we believe we were offered an outstanding price. Everyone at Elmwood acted in a professional manner and I would not hesitate to recommend them to my friends. We have taken delivery of the Charger and are extremely happy with vehicle. More

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This visit would be my second visit for seeking the purchase of a new car, and once again i had resulted in success with the most satisfaction. At first this time around there was a tough speed bump to purchase of a new car, and once again i had resulted in success with the most satisfaction. At first this time around there was a tough speed bump to tug over to finalize my purchase of my new Charger R/T. Elmwood's sales representatives and managers were able to pull through after a couple days to work within my means to make their sale. I once again left happy and satisfied with there service to both make the sale happen and get me into my new car. More

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The best teamwork ever.... Thank u for everything .... The best teamwork ever.... Thank u for everything .... For get me the car of my dreams.. God bless you all keep up that good work. The best teamwork ever.... Thank u for everything .... For get me the car of my dreams.. God bless you all keep up that good work. More

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Iv dealt with Rich for a number of years now through 4 vehicle lease / purchases, and he continues to show what a true professional he is every time. This particular purchase was for my daughters first v vehicle lease / purchases, and he continues to show what a true professional he is every time. This particular purchase was for my daughters first vehicle that would be hers alone. I was very proud of the way she worked through the decision making process to be as practical as possible. This process for my daughter took approx. a week. During this time Rich worked with us sharing different ideas as to what might suit our needs and at the same time putting no pressure on us to make a rushed decision. Finally when a decision was made she/we were confident it was the right one. On the original Saturday that we worked with Rich for a good part of the day including negotiations my daughter was present for all. When we left she commented on how much she enjoyed dealing with Rich during the process. Rich's demeanor allows one to feel comfortable enough to take care of the business at hand but still be able to enjoy a laugh during the process. On the other side of the purchase was Vinnie in the financing office, another true professional, who was as patient as Rich, explained all options, and was straight forward and honest. Vinnie worked to obtain a great financing rate for us at the term we were looking for. This solidified the experience. Vinnie was keenly aware of how much every dollar counts for a young women who will be eventually assuming the payments upon her graduation this summer. The final rate Vinnie was able to obtain gave my daughter more confidence in her ability to make the payments and her overall decision. Rich / Vinnie as I told you the other day, thank you!!!! As we all know when our kids are happy we are happy!! More

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I went into the dealership with a clear picture of what I wanted. My husband and I sat down with Sherman, and were immediately treated like old friends instead of a prospective sale. We found the car that I wanted. My husband and I sat down with Sherman, and were immediately treated like old friends instead of a prospective sale. We found the car that I fell in love with. We came back the next day to finalize the sale and everything went very smoothly; until I got hit, in my new car, while leaving the dealership! The amount of concern shown by all the staff was tremendous - thankfully it was only a minor accident. The body shop manager couldn't have been kinder in helping me with the insurance company and giving us a clear picture of what needed to be done. I'll be heading back there to have my Challenger repaired, and honestly, It will be nice to visit with everyone again. Best experience buying a car that I've ever had (minus the accident!) I would definitely recommend Elmwood Dodge. More

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What can I say.I found this for the most part the same as the others.Vinny did di O a great job.I told him which finance company to go through and he did not try to push another on us.He explained clearly t the others.Vinny did di O a great job.I told him which finance company to go through and he did not try to push another on us.He explained clearly that if we add the lifetime warranty we would get a lower rate.Downfault is as far as we knew the loan was going to be under me and not my wife.We mainly dealt with R J for the sales rep.Hate to say he was like others.What I mean bye that is when we were talking about the price he gave us the ole were not making money on this.While we were in with vinny he was suppose to pull the car out so we could go for a drive.He was nowhere to be found when we finished with vinny.Come to find out he was on another test drive.Dennis sent me a form letter on 2/20.He asked how everything went and if I had any concerns please either call or e mail him.I emailed him that night with a small issue,at this moment I still haven't got a response.When we went to pickup the car there was a issue that R J and Mark watters did take care of More

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Richie, Ben and Vinny made this experience the BEST!!! They were very professional, funny and knowledgeable. Won't go anywhere else in the future for my next car. I left the dealership feeling like they w They were very professional, funny and knowledgeable. Won't go anywhere else in the future for my next car. I left the dealership feeling like they were family!!!! My fiancé went two weeks later and bought his new car with the same three Amigos, haha!! We love these guys. I will recommend anyone that tells me they are shopping for a car to Elmwood Chrysler Dodge Jeep Ram. I also met Jim in Service, what a wonderful person. Looking forward to taking my car there for its future services. More

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When I arrived for the first time at the dealership I was greeted by a smiling welcoming salesman named Richard Miranda who was professionally dressed. Shotly afterwards the dealership team arrived and I met greeted by a smiling welcoming salesman named Richard Miranda who was professionally dressed. Shotly afterwards the dealership team arrived and I met Dennis, Vinny and the owner Jay. Each person on the team was well informed on there specialized area. Dennis provided information on the service and preperation on the m/v, Vinny process the finances with finess and Jay followed-up to make sure I was satisfied. On the day of delivery the m/v was washed and clean. Richard would not allow me to leave until he provided his on land lessons on the equiptment of the m/v. Overall it was a grat EXPERIENCE!!!!!!!!! More

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