Vincent Asermely | Page 74

Noel and Vinny were so helpful. I recently had a total loss on my vehicle and was not looking forward to starting over or having to take on a car payment again. They made my buying experience so easy. Tha loss on my vehicle and was not looking forward to starting over or having to take on a car payment again. They made my buying experience so easy. Thanks to Noel who walked me through every step and Vinny for getting me the best financing rates. More

Helpful 0

Report | Print

Came to the dealership on a Saturday to look at some different cars and received amazing customer service from Sherman Jones. Mr Jones answered any and all question me and my wife had for him and Mr Ase different cars and received amazing customer service from Sherman Jones. Mr Jones answered any and all question me and my wife had for him and Mr Asermely walked us through the whole paper work process. Come Monday afternoon I was walking out with a new Jeep. More

Helpful 1

Report | Print

I've dealt with a number of car dealerships over the years and none have come close to delivering REAL customer satisfaction than Elmwood Dodge:Chrysler:Jeep. Richard and Dennis are friendly, attentive years and none have come close to delivering REAL customer satisfaction than Elmwood Dodge:Chrysler:Jeep. Richard and Dennis are friendly, attentive and helpful through the entire purchasing process. Jimmy and Joe in Service are the best you'll ever work with. Vincent is very professional obtaining financing that is commensurate with a credit rating and affordable within a budget. I've been trading in and buying new cars/SUVs for a number of years with Elmwood and I'll never go anywhere else for a vehicle. The Chrysler/Dodge/Jeep high performance line has always been something that I've appreciated but what will keep me loyal is Elmwood. One of the biggest fears of buying a vehicle is what happens if there's a problem. From my experience, Elmwood will make right. This place is the best! BTW... I've mentioned some of the people I work with directly but the entire Elmwood staff is a top notch customer service group. Friendly, professional and considerate. More

Helpful 0

Report | Print

Richard Miranda, Dennis and Vinny made this purchase as smooth as ever. They found the exact car I was looking for, set up the deal, and off I went with the new car. No games, no salesman BS, no financing smooth as ever. They found the exact car I was looking for, set up the deal, and off I went with the new car. No games, no salesman BS, no financing troubles. I wont buy my vehicles anywhere else.... period. More

Helpful 0

Report | Print

Buying from Elmwood was one of the best car buying experiences that I have ever had. When I came in for a test drive they did not have exactly what I was looking for but I took one of their trucks for experiences that I have ever had. When I came in for a test drive they did not have exactly what I was looking for but I took one of their trucks for a ride anyway. When I returned from the test drive there was no pressure to buy anything right then and they even encouraged me to wait and special order exactly the truck I wanted. After shopping around for a couple weeks for the truck I was going to order I came back to Elmwood and within 10 minutes of specking out the truck we were in agreement on price and my trade in value without the long drawn out process that usually accompanies buying a new car. More

Helpful 0

Report | Print

All of the employees were friendly and professional. The trade in value on our car was extremely good and the price on the car purchased was excellent. The whole experience at Elmwood was very positive - wo trade in value on our car was extremely good and the price on the car purchased was excellent. The whole experience at Elmwood was very positive - would definitely recommend this dealership. More

Helpful 0

Report | Print

Went in with a specific vehicle in mind. Richard Miranda was wonderful!! Explained all the features of the car and provided demonstrations. Very friendly and knowledgeable. Because of a bad experience pur was wonderful!! Explained all the features of the car and provided demonstrations. Very friendly and knowledgeable. Because of a bad experience purchasing my previous car, I was nervous about making such a huge purchase and Richard made me feel at ease and confident that I got a good price. Vinny also worked with me to keep the payments under my maximum -- he did it by 25 cents but he did it! Pick up day was also an easy process. Overall the best experience I've had purchasing a car. It is no wonder Richard had so many plaques... he deserved them. Friendly, upbeat and a great sense of humor. :) Thank you! We look forward to continuing the relationship through the service department, which Richard also took the time to walk me through. More

Helpful 0

Report | Print

Awesome dealership; just purchased my 6th vehicle from them. I travel all the way from cape cod here; because that's how great this dealership is! Always have been easy and more than fair to deal with; n them. I travel all the way from cape cod here; because that's how great this dealership is! Always have been easy and more than fair to deal with; no xx; just honest people throughout the entire dealership. I travel from the cape there for all my service as well; folks might think I'm crazy to go so far; but their like family; and have always taken great care of me! You won't find a better dealership anywhere! More

Helpful 0

Report | Print

Every car buyer should give up all other brands and shop only at Elmwood Dodge. After trying numerous Dodge dealers in the greater Worcester area we took a chance and drove to East Providence to look at a D only at Elmwood Dodge. After trying numerous Dodge dealers in the greater Worcester area we took a chance and drove to East Providence to look at a Dodge Charger. Right from the initial interaction you could tell the experience was going to be better than the rest. Noel knew his product and was genuine from the start. We worked a deal that was respectful to us as buyers and received a favorable trade price. The buying experience was fantastic so I worried about the financing which was unnecessary. Vin Asermely was friendly and exerted zero pressure to add anything to the sale. While in the finance office we met the owner, who later introduced us to his wife who stopped by for a visit. Not only was our experience with Noel in Sales and Vin in finance wonderful, but the entire Elmwood team was friendly. As we were leaving with a spectacular 2013 Dodge Charger r/t plus Noel hugged us and congratulated us and Vin rushed out to say goodbye and hug us too. Car buying is stressful but it doesn't need to be, shop at Elmwood Dodge and you'll never shop anywhere else. More

Helpful 0

Report | Print

My experience with Elmwood Dodge was both positive and professional. Upon my visit I was met with attentive salesmen who were ready to listen to my needs and expectations. Elmwood Dodge employees helped professional. Upon my visit I was met with attentive salesmen who were ready to listen to my needs and expectations. Elmwood Dodge employees helped me choose the right sports utility vehicle I needed to accomodate my growing family. I would rate the entire process as complete customer satisfaction and I would recommend family and friends so that they may experience the professional care that I received. Thank you Elmwood Dodge for my new 2013 Dodge Durango. More

Helpful 0

Report | Print