Vince Pampena
Vince Pampena at BMW of Darien

Vince Pampena | Page 31

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

Contact Me
4.8
385 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

40 yrs, 11 mos

4.8

385 Reviews

Write a Review

385 Reviews of Vince Pampena

January 14, 2021

Dealership Rating
Employee Rating

Dealer is courteous and service oriented. However I have an X5 with 85K miles and an estimate $10K in engine repairs. Hugely disappointed in BMW’s quality and reliability. More

by BMWer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 19, 2021

BMW of Darien responded

We are sorry for your disappointment on the repair expense. We appreciate your patronage and we will always provide the best service possible. Vincent Robustello

January 08, 2021

Dealership Rating
Employee Rating

Always a pleasure to do business with BMW of Darien. Their service department is on time and the technicians are always courteous. Thanks for another great service! More

by DrKipp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 06, 2021

Dealership Rating
Employee Rating

Great experience. Vince is knowledgeable and very helpful. The work was done in a reasonable time and my car was returned clean and ready to go. More

by MDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 06, 2021

Dealership Rating
Employee Rating

The process was efficient, and the dealership team communicated with me clearly and timely about each step. Each person with whom I dealt acted professionally and cordially. More

by Kevinaburke1968
Recommend Dealer
Yes

Other Employees Tagged: Frank Ciardullo, Anthony Fischetti, Avelino Flores, Patricia Romagnoli

January 05, 2021

Dealership Rating
Employee Rating

Terrific service. Excellent diagnostics with rapid and quality repair. Really appreciate the transparency when it comes to the car’s maintenance status and any repair costs. And the staff is knowledgeab More

by BJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Claus Hattasch, Patricia Romagnoli

December 31, 2020

Dealership Rating
Employee Rating

Vincent P. and the entire service team at Darien BMW are first class in customer service. Couldn’t ask for a better experience. Thank you More

by Tizo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 30, 2020

Dealership Rating
Employee Rating

Vincent was a great help and with the technicians providing excellent material for the fix I was able to make a timely decision on repairs. Thank you for the great work! More

by Thunmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Mortenson

December 29, 2020

Dealership Rating
Employee Rating

I have such confidence in BMW of Darien Service. They keep both of my vehicles in excellent running condition. It is a comfort to know they are there for me. Hopefully, I can always drive a BMW. Thank More

by rosemarievaccaro25
Recommend Dealer
Yes

December 25, 2020

Dealership Rating
Employee Rating

Great service and great staff. The valet service is invaluable during these tough times. They definitely make me want to buy my next BMW from Darien BMW. More

by Anthony S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 23, 2020

Dealership Rating
Employee Rating

Great customer service!! Always a pleasure to work with BMW of Darien! I have been a repeat customer for many years and look forward to many more. More

by karatsct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barbara Monick , Frank Ciardullo, Anthony Fischetti, Avelino Flores, Patricia Romagnoli

...
31
...

Dealership Inventory (209 Vehicles)

new 2026 BMW X5 car, priced at $89,649
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW X5 PHEV car, priced at $63,995
2024 BMW X5 PHEV
used
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X3 car
2026 BMW X3
used
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X3 car, priced at $52,127
2026 BMW X3
used
Arctic Race Blue Metallic exterior
Automatic
All-wheel Drive
used 2026 BMW X3 car, priced at $50,375
2026 BMW X3
used
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW X3 car, priced at $48,995
2025 BMW X3
used
Mineral White Metallic exterior
Automatic
All-wheel Drive