I am new to Calgary and to Charlesglen Toyota. Very excited about meeting new people and offering excellent customer service.
Read moreDealership Experience
5 yrs, 2 mos
Industry Experience
10 yrs
Languages Spoken
English
146 Reviews
Write a Review146 Reviews of Valarie Parsons
November 12, 2020
We had a great experience at Charlesglen Toyota.Val We had a great experience at Charlesglen Toyota. Val Parson was a pleasure to deal with as was Phil Dao. Our new Highlander is fantastic. We had a great experience at Charlesglen Toyota. Val Parson was a pleasure to deal with as was Phil Dao. Our new Highlander is fantastic. More
Other Employees Tagged: Phil Dao
November 10, 2020
A phone call one night to the dealership connected me with Val who professionally dealt with all the steps, I drove my second Camry out of the dealership with ease, now I am living the dream. with Val who professionally dealt with all the steps, I drove my second Camry out of the dealership with ease, now I am living the dream. More
Other Employees Tagged: Kurt Mulder
November 09, 2020
It was a journey of research and trying out trucks that led me back to Toyota from a GMC. (I owned an Avalon for 30 years.) Everyone at Charlesglen did their best to give us a fantastic experience...with s led me back to Toyota from a GMC. (I owned an Avalon for 30 years.) Everyone at Charlesglen did their best to give us a fantastic experience...with special thanks to Val!! I love the truck!!! More
Other Employees Tagged: Alex Keong, Jim McAlorum, Phil Dao, Tyler Medland , Kurt Mulder
September 12, 2020
I can not say enough amazing things about Charlsglen! This is the first time I purchased. Brand new vehicle and I was in a real rush to do so. After being off work for 5 1/2 months due to COVID, my truck This is the first time I purchased. Brand new vehicle and I was in a real rush to do so. After being off work for 5 1/2 months due to COVID, my truck broke down beyond repair, the second day I was finally back to work, and I had a very limited window to find something new. Val was absolutely amazing right from the start. She understood my situation and sympathized with me instead of taking advantage of the fact that I am young, buying my first vehicle, and have zero time to do it. It would have been very easy for her to take advantage of that but instead she treated me like she would her own kids. She took care of me every step of the way and made me feel at ease. Kurt in finance was incredible as well. There was a lot of back and forth once I chose my vehicle and he was very accommodating. He even openly communicated with my dad who lives in another province, and they worked together to get me the best deal possible. I was alone when I picked up my vehicle and Kurt was very personable. He made me feel comfortable, didn’t pressure me into any extras that were not already agreed upon, and he made the process quick and painless so I could be on my way. When I picked up my new RAV4, Jim waked me through everything, showed me how to use the features, and was such a pleasant addition to the process. He was absolutely hilarious and very helpful. Throughout the visit he constantly made sure that I was comfortable and understood what he was saying. We laughed the entire time and it was a great way to end a very long day. Buying a new vehicle is along process and it was a little nerve racking for me because I had never done it before, and I was by myself for most of it. The team at Charlsglen assured me every step of the way that they were there when I needed them, and that they would continue to be there after the purchase was complete. If I could give an infinity number of stars I would. Thank you so much to such an incredible group of people! More
Other Employees Tagged: Jim McAlorum , Kurt Mulder
August 06, 2020
We were referred to Val Parsons by our daughter and we are extremely happy with our experience with her and the whole Charlesglen team. Very happy with our new RAV4 and looking forward to many years driv are extremely happy with our experience with her and the whole Charlesglen team. Very happy with our new RAV4 and looking forward to many years driving it! Thanks! More
Other Employees Tagged: Alex Keong , Kurt Mulder
July 15, 2020
Excellent service from the front desk staff to the salesperson Val (loved the cookies), to Jim and the finance lady. All excellent. Thank you we are very satisfied with the purchase. salesperson Val (loved the cookies), to Jim and the finance lady. All excellent. Thank you we are very satisfied with the purchase. More
Other Employees Tagged: Alison Matthews