Tyler Johnston
Tyler Johnston at Burnsville Toyota

Tyler Johnston

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8
178 Reviews
4.8

178 Reviews

Write a Review

Dealership Experience

6 yrs, 8 mos

Languages Spoken

English English

178 Reviews of Tyler Johnston

June 01, 2024

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Employee Rating

This is our 5th purchase from Burnsville Toyota. We won't go anywhere else! We are soo happy with them!!! More

by nfelcyn
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Recommend Dealer
Yes

June 01, 2024

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We were greeted, welcomed, updated , completely and professionally cared for I highly recommend Burnsville Toyota Service Department More

by READLIKETHEDICKENS
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Recommend Dealer
Yes

Other Employees Tagged: Jason Colby, Sean O'Driscoll

May 31, 2024

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Service was done fast even without an appointment on an early Thursday morning. I was able to get a ride home and get things done while car was serviced More

by SESTILL58
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Recommend Dealer
Yes

May 30, 2024

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It was great done when they said it would be on time really nice lounge More

by fgemelke
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Recommend Dealer
Yes

May 27, 2024

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We were very happy with the service and communication provided by Sean. They were able to get the glass company out to replace my windshield which was great as I did not need to go to the glass company f More

by SBROWN48
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Recommend Dealer
Yes
May 29, 2024

Burnsville Toyota responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Sean provided you with excellent service and communication. It's fantastic to know that we were able to facilitate the windshield replacement for you efficiently. We look forward to assisting you again in the future at Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2024

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The Technician broke the bolt for the oil pan and charged me $950 to fix. The BBB will be be contacting you soon. More

by NZABIR
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Recommend Dealer
No
May 31, 2024

Burnsville Toyota responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 26, 2024

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Oil change for a 2010 Prius was quoted at $106. 00. xxx is wrong with you people. Luckily Tyler gave me $20 off. And your carwash sucks. But Tyler was Awsome. I know it’s not his fault you want More

by CHRISJULIAR
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Recommend Dealer
Yes

Other Employees Tagged: Front desk people were great

May 29, 2024

Burnsville Toyota responded

Thank you for your feedback, Chris. We appreciate you taking the time to share your experience. We're glad to hear that Tyler provided great service during your visit. We'll definitely take your comments into consideration, and we value your input. If you have any further concerns, please feel free to reach out to us directly. We look forward to serving you better in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2024

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Always an excellent experience. Please commend Tyler, Nolan Christy and Jason Colby for outstanding customers service. New door edge guards look great. Scott Litzer did a great j More

by 19sjb91
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Recommend Dealer
Yes

Other Employees Tagged: Jason Colby , Nolan Christy and Scott Litzer.

May 29, 2024

Burnsville Toyota responded

Thank you for the wonderful review! We are thrilled to hear about your excellent experience at Burnsville Toyota. Tyler, Nolan, and Jason will be commended for their outstanding customer service. It's fantastic to know that Scott was able to assist you with the new door edge guards and guide you on the installation process. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2024

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Great! Good service. Shuttle option. Friendly. We will be back again when our car needs service. More

by LAFOLLETTE
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Recommend Dealer
Yes
May 29, 2024

Burnsville Toyota responded

Thank you for sharing your positive experience with Burnsville Toyota! We're thrilled to hear you found our service great, shuttle option convenient, and our team friendly. We look forward to welcoming you back for your future car service needs. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2024

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I didn't have an appointment, but was given service right away. Everyone was very nice! More

by Prius girl
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2024

Burnsville Toyota responded

Thank you for sharing your positive experience with Burnsville Toyota. We are delighted to hear that you received prompt service and encountered a friendly team. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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