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Mario Najera

Overview Reviews (53) Inventory (216)

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Mario Najera

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Mario Najera

Service Advisor

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

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4.8

53 Reviews

Overview Reviews (53) Inventory (216)

Dealership Experience

10 mos

Industry Experience

4 yrs, 6 mos

Languages Spoken

English

Spanish

4.8

53 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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53 Reviews of Mario Najera

June 01, 2024

Dealership Rating

Employee Rating

This is our 5th purchase from Burnsville Toyota. We won't go anywhere else! We are soo happy with them!!! We won't go anywhere else! We are soo happy with them!!! More

by nfelcyn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken

Helpful 0

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May 26, 2024

Dealership Rating

Employee Rating

Great! Good service. Shuttle option. Friendly. We will be back again when our car needs service. Good service. Shuttle option. Friendly. We will be back again when our car needs service. More

by LAFOLLETTE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with Burnsville Toyota! We're thrilled to hear you found our service great, shuttle option convenient, and our team friendly. We look forward to welcoming you back for your future car service needs. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

Dealership Rating

Employee Rating

It’s best dealer for ever so thanks and will there next time soon as possible time soon as possible More

by AXMEDQADAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for the glowing review! We're thrilled to hear that you had such a positive experience with us at Burnsville Toyota. We can't wait to welcome you back on your next visit. See you soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 15, 2024

Dealership Rating

Employee Rating

Pleasant service assistant checking me in. Car service was efficient. Appreciate the water and cookies. Car service was efficient. Appreciate the water and cookies. More

by MKAYC64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 17, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota! We're thrilled to hear you had a pleasant experience with our service assistant and that your car service was efficient. We always strive to provide exceptional service, and we're glad you enjoyed the little extra touches like the water and cookies. We look forward to serving you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 13, 2024

Dealership Rating

Employee Rating

The service was fast, great, and right to the point. The technician who assisted me went above and beyond. The technician who assisted me went above and beyond. More

by HODGSONJANDREW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken

Helpful 0

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May 15, 2024 -

Burnsville Toyota responded

Thank you, Andrew, for sharing your positive experience with Burnsville Toyota! We are delighted to hear that our technician provided excellent and efficient service. We appreciate your kind words and look forward to serving you again in the future. Safe travels! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 05, 2024

Dealership Rating

Employee Rating

I found scratches on my console (passenger side). Vehicle is only 6 mos old. Not happy! Vehicle is only 6 mos old. Not happy! More

by EMDEX001

Verified Customer

Recommend Dealer

Helpful 0

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May 07, 2024 -

Burnsville Toyota responded

I appreciate you bringing this to my attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 04, 2024

Dealership Rating

Employee Rating

excellent service was informed of findings of recall and advised immediately that there were no defects noted excellent waiting area and wonderful staff advised immediately that there were no defects noted excellent waiting area and wonderful staff More

by guard42362

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken

Helpful 0

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May 07, 2024 -

Burnsville Toyota responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 02, 2024

Dealership Rating

Employee Rating

Mario Majera it was awesome . His service and his attention since I arrived was amazing. His service and his attention since I arrived was amazing. More

by ARELAURA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 06, 2024 -

Burnsville Toyota responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mario does for Burnsville Toyota and our customers. Hope to see you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 20, 2024

Dealership Rating

Employee Rating

Great service and warranty! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! I bought my truck new at Burnsville Toyota and all my maintenance is done there. Since 2009 it’s running great! More

by lawrence.jacobs65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken

Helpful 0

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Apr 23, 2024 -

Burnsville Toyota responded

Lawrence, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

April 18, 2024

Dealership Rating

Employee Rating

The service was good and quick . Thought I was gonna stay long but it took less than an hour regardless of the line Thought I was gonna stay long but it took less than an hour regardless of the line More

by BRITNEYBOSIRE2016

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken

Helpful 0

Report | Print

Apr 22, 2024 -

Burnsville Toyota responded

Britney, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. I am extremely happy that you left satisfied and do appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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