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Jason Colby

Overview Reviews (120) Inventory (216)

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Jason Colby

Service Consultant

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

4.8

120 Reviews

4.8

120 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (120) Inventory (216)

Dealership Experience

7 yrs, 8 mos

Languages Spoken

English

120 Reviews of Jason Colby

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June 01, 2024

Dealership Rating

Employee Rating

This is our 5th purchase from Burnsville Toyota. We won't go anywhere else! We are soo happy with them!!! We won't go anywhere else! We are soo happy with them!!! More

by nfelcyn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

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June 01, 2024

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Employee Rating

We were greeted, welcomed, updated , completely and professionally cared for I highly recommend Burnsville Toyota Service Department professionally cared for I highly recommend Burnsville Toyota Service Department More

by READLIKETHEDICKENS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Johnston, Sean O'Driscoll

Helpful 0

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May 31, 2024

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Employee Rating

The oil change was performed within 90 minutes dispite being very busy but was too high a price. being very busy but was too high a price. More

by JEFFMAINS001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 29, 2024

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Employee Rating

Courteous and kind. Also helped me on how to use CarPlay and fold down the backseats Also helped me on how to use CarPlay and fold down the backseats More

by gusbroman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 31, 2024 -

Burnsville Toyota responded

Thank you for the positive review, Gus! We are glad to hear that you had a courteous and kind experience at Burnsville Toyota. We are happy that we could assist you with using CarPlay and folding down the backseats. We appreciate your feedback and look forward to seeing you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 27, 2024

Dealership Rating

Employee Rating

We were very happy with the service and communication provided by Sean. They were able to get the glass company out to replace my windshield which was great as I did not need to go to the glass company f provided by Sean. They were able to get the glass company out to replace my windshield which was great as I did not need to go to the glass company for the replacement. More

by SBROWN48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Cole Mitchem, Tyler Johnston, Sean O'Driscoll

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Sean provided you with excellent service and communication. It's fantastic to know that we were able to facilitate the windshield replacement for you efficiently. We look forward to assisting you again in the future at Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2024

Dealership Rating

Employee Rating

Always an excellent experience. Please commend Tyler, Nolan Christy and Jason Colby for outstanding customers service. New door edge guards look great. Scott Litzer did a great j Please commend Tyler, Nolan Christy and Jason Colby for outstanding customers service. New door edge guards look great. Scott Litzer did a great job ordering them and told me on who to call for installation. Great people. More

by 19sjb91

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Johnston , Nolan Christy and Scott Litzer.

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for the wonderful review! We are thrilled to hear about your excellent experience at Burnsville Toyota. Tyler, Nolan, and Jason will be commended for their outstanding customer service. It's fantastic to know that Scott was able to assist you with the new door edge guards and guide you on the installation process. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 26, 2024

Dealership Rating

Employee Rating

Great! Good service. Shuttle option. Friendly. We will be back again when our car needs service. Good service. Shuttle option. Friendly. We will be back again when our car needs service. More

by LAFOLLETTE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with Burnsville Toyota! We're thrilled to hear you found our service great, shuttle option convenient, and our team friendly. We look forward to welcoming you back for your future car service needs. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

Dealership Rating

Employee Rating

It’s best dealer for ever so thanks and will there next time soon as possible time soon as possible More

by AXMEDQADAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for the glowing review! We're thrilled to hear that you had such a positive experience with us at Burnsville Toyota. We can't wait to welcome you back on your next visit. See you soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

Dealership Rating

Employee Rating

Good job done okey for nest time perfect and excellent customer service i will always customer service i will always More

by Odoiharry59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dave Grosulak, Mark Stibal, Cole Mitchem, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for the kind words and the 5-star rating! We are delighted to hear that you had a perfect and excellent customer service experience with Burnsville Toyota. We look forward to welcoming you back in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 25, 2024

Dealership Rating

Employee Rating

I’ve been a Burnsville Toyota customer since 2006 and I wouldn’t consider purchasing or servicing my vehicle anywhere else. Tyler is genuine and Wonderfully attentive. All workmanship from lube to full wouldn’t consider purchasing or servicing my vehicle anywhere else. Tyler is genuine and Wonderfully attentive. All workmanship from lube to full service repair is performed by Excellent techs. Thank You More

by maiwayalways

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tyler Johnston

Helpful 0

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May 29, 2024 -

Burnsville Toyota responded

Thank you for being a loyal Burnsville Toyota customer since 2006! We appreciate your kind words about Tyler and our techs. It's great to hear that you trust us for all your vehicle needs. We look forward to serving you again in the future. Thank you for choosing Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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