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Trisha Stone
Refer Me
44 Reviews
Dealership Experience
1 yr, 5 mos
Industry Experience
1 yr, 5 mos
44 Reviews
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44 Reviews of Trisha Stone
Verified Customer
Helpful 
May 04, 2024
Had a recall notice on my vehicle. I called to set up an appt. I asked about what transmission services they offer since I was going to be there anyways. She said she didn't know anyt I called to set up an appt. I asked about what transmission services they offer since I was going to be there anyways. She said she didn't know anything about services they provide, so transferred me to a service person that didn't ever pick up the phone. A couple days later, I receive a call confirming an appointment I never made. Since I needed the recall serviced I accepted the appt and they said it would take a couple hours. 2 and a half hours in I called the dealer and was informed they were having trouble performing an update and couldn't get my car out of park. They offered me a loaner vehicle(that I had to refuel) and said it might be at least a day. I asked if they could at least wash the car for the delay and they said absolutely. So I drove the 30 minutes home and immediately received a call saying I could come back and pick up the vehicle. When I picked the car up, of course they hadn't washed it. It's an older car and it was a recall, so I get it that I wasn't going to receive concierge treatment but it took way more time than promised, I had to pay for fuel in a loaner because of their delay, and they lied about the car wash. On top of that I forgot 2 bags of chips in the loaner and they never said a word. Just another shady dealership doing the bare minimum. More
by jayschauer
Other Employees Tagged: Jeremy Olsen, Matt Franceschini
May 01, 2024
Reno Hyundai has been great as whenever I’ve had a question or issue someone has always helped or gotten me the answer I needed. question or issue someone has always helped or gotten me the answer I needed. More
by DOGFOREVER2
Other Employees Tagged: David Lennox, Steve Leveille, Efren Gonzalez-Aguayo, Dan Dunham
May 01, 2024
Everytime I've gone to this dealership, they are always trying to get more money out of me. They prices are overpriced compared to other dealers. Will not be coming back. trying to get more money out of me. They prices are overpriced compared to other dealers. Will not be coming back. More
by Rocketsmom
April 20, 2024
It was a good experince theay took care of all my needs and on time with every thing and on time with every thing More
by J.ARVIN
Other Employees Tagged: Scott Robert
April 15, 2024
The sales department is the worst I have experienced before . I have been with you guys for many years and this was the worst year yet. before . I have been with you guys for many years and this was the worst year yet. More
by ANGELAMISSMARIE
Other Employees Tagged: Ryan Ferris
March 03, 2024
Compared to some of the horror stories I read online regarding the Theta II issues and how those dealerships are treating their customers, this experience with my leaking transmission was very good. regarding the Theta II issues and how those dealerships are treating their customers, this experience with my leaking transmission was very good. More
by Zstefun
Other Employees Tagged: Trisha Stone
