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Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 10

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
309 Reviews
4.7

309 Reviews

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309 Reviews of Tracy Sapienza

March 10, 2025

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Employee Rating

Everyone we worked with were very nice and helpful. All of them were knowledgeable in their respective areas. Thanks to all for a good experience. More

by Darlene
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Austin Simpson

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Mar 13, 2025

Ken Ganley Ford Parma responded

Hi Darlene, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 14, 2025

Ken Ganley Ford Parma responded

Darlene, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 10, 2025

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My sales guy (Mark) was very accommodating even though he was hesitantabout my ability to buy the car. More

by Danny.tran8
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Mark Rezzano, Dan Overman , Fernando Rodriguez

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Mar 10, 2025

Ken Ganley Ford Parma responded

Thanks, Danny, for your feedback on your recent visit to Ken Ganley Ford Parma. We sincerely appreciate your business and this review!

March 08, 2025

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Employee Rating

Bubba was great and helped us get into a brand new car for a great price! More

by tinaferencz16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy , Chris 'Bubba" Andrade, Ken Stafford

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Mar 10, 2025

Ken Ganley Ford Parma responded

Tina, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Ken Ganley Ford Parma. We look forward to having you as one of our valued customers for many more years to come!

March 08, 2025

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Employee Rating

Mark & Austin provided Excellent Customer Service and flawlessly helped me through my purchase from beginning to end More

by Vaughn55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Austin Simpson

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Mar 10, 2025

Ken Ganley Ford Parma responded

Vaugn, Thank you for your very kind review. Mark, Austin, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

March 05, 2025

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Employee Rating

Mark was an exceptional sales person, no pressure, very kind and easy to talk with. More

by welshdiane
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Dan Overman

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Mar 06, 2025

Ken Ganley Ford Parma responded

Thank you so much, Diane, for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 03, 2025

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Employee Rating

Ken Ganley Ford was helpful. They made sure that I was happy. No arguments and great sales people. Totally satisfied. More

by lieskemike185
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Nick Feruito, Rich Vargo , Chris 'Bubba" Andrade, Ken Stafford

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Mar 04, 2025

Ken Ganley Ford Parma responded

Thank you, Mike, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 03, 2025

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People were very friendly and helpful during the purchase process. Finance people explained in plain language all of the papers. More

by Michaelmarisss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris 'Bubba" Andrade

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Mar 03, 2025

Ken Ganley Ford Parma responded

Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 03, 2025

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Employee Rating

They were ao easy to workqith I was amazed at the financing they were able to get. More

by Nxthome1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Bode

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Mar 03, 2025

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

March 01, 2025

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Employee Rating

When I walked in Ford Parma. I ask for one of the best salesman on scene please . So This is when I met Bolaji. Parma isn't an easy commute if you know what I mean......on many More

by Misscomentary Cleveland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Mark Rezzano, Nick Feruito , Mike LaScola, Scott Hill

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Mar 03, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Mar 05, 2025

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

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Employee Rating

This is my first new car, I was nervous. They made the experience great,fun More

by Theresa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Tom Yerace , Ken Stafford

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Feb 27, 2025

Ken Ganley Ford Parma responded

Thanks, Theresa, for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

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