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Rich Vargo
Rich Vargo at Ken Ganley Ford Parma
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Rich Vargo

Used Car Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4 Reviews
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4 Reviews

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4 Reviews of Rich Vargo

June 06, 2024

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Employee Rating

A rip offf $800 for a part I found on line for $300 and they wanted two hours for installing took my friend who is a truck mechanic 15 minutes More

by RWELLS516
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper, Matt Palffy, Ken Stafford

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Jun 08, 2024

Ken Ganley Ford Parma responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Someone from our staff will be reaching out to you in the very near future.

May 08, 2024

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Liked it better when it was independent, as Gillingham. Sales people are good, F&I folks treat us like an assembly line. More

by Kumite Master
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Nick Feruito, Tracy Sapienza, Kenneth Miller, Chris 'Bubba" Andrade, Ken Stafford

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May 09, 2024

Ken Ganley Ford Parma responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 10, 2024

Ken Ganley Ford Parma responded

Thank you for your feedback. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 12, 2024

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So accommodating and friendly! Staff go out of their work day to see how I’m doing with my service and genuinely what to know how I’m doing Top notch service and they tell me up More

by tdoza8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris 'Bubba" Andrade

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Apr 13, 2024

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Apr 14, 2024

Ken Ganley Ford Parma responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 08, 2024

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Employee Rating

Very satisfied with the process of buying my new vehicle. Easy and quick. Would definitely come back to buy another vehicle. More

by rjmih
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito, Bert Cslzek

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Mar 08, 2024

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

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