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Tracy Sapienza
Tracy Sapienza at Ken Ganley Ford Parma

Tracy Sapienza | Page 9

Finance Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
309 Reviews
4.7

309 Reviews

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309 Reviews of Tracy Sapienza

March 19, 2025

Dealership Rating
Employee Rating

Bubba was so patient with us. He did everything in an exemplary fashion. He was very knowledgeable about the car also. More

by millerdenisemarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, Matt Palffy , Chris 'Bubba" Andrade

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Mar 20, 2025

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that Bubba and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 18, 2025

Dealership Rating
Employee Rating

Excellent customer service very friendly staff they were very upfront about everything that had to do with the sale very happy More

by jarhead1008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Dan Overman

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Mar 18, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad Bolaji, Dan. and Tracy were able to help, and we hope to see you again!

March 16, 2025

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Employee Rating

Mark was absolutely fabulous, we texted back & forth for some time and when my car came in he let me know. He was definitely a no pressure salesman More

by welshdiane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

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Mar 17, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review, Diane. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 15, 2025

Dealership Rating
Employee Rating

Was a great experience with the team at Ganley had to wait for my truck but it was handled very well More

by AHASZYC
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Madelyn Vega , Mike LaScola

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Mar 17, 2025

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Parma!

March 13, 2025

Dealership Rating
Employee Rating

Everyone was very helpful. The sale went thru painlessly. I left feeling good about the overall experience. More

by Michaelmarisss
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

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Mar 14, 2025

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Michael, please do not hesitate to let us know. We are always happy to help!

Mar 13, 2025

Michaelmarisss responded

The purchase of my F150 went smoothly and swiftly.

March 12, 2025

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Employee Rating

Mark did a great job helping me with getting my new vehicle. I loved this dealership and would recommend it when looking to purchase your next car! More

by chelsea.dewey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano, Dan Overman

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Mar 13, 2025

Ken Ganley Ford Parma responded

Chelsea, Thank you so much for choosing Ken Ganley Ford Parma! Please let us know if we can be of any more assistance.

March 12, 2025

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Employee Rating

Ken Ganley is a very friendly and honest place. We were treated extremely well and everyone was extremely friendly. More

by timjarvie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman , Chris 'Bubba" Andrade

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Mar 13, 2025

Ken Ganley Ford Parma responded

Tim, Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 12, 2025

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Employee Rating

Exelente services y Buena atenciones y Mucha cortecia lo recomiendo muy Bueno buen cervical me gusto More

by naurto13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Mark Rezzano, Dan Overman

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Mar 12, 2025

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 10, 2025

Dealership Rating
Employee Rating

They were very informative and helpful. Got everything done in a timely manner for me. More

by tjamison1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Dan Overman

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Mar 11, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

March 10, 2025

Dealership Rating
Employee Rating

They took great care of my car. Very attentive and address all of my concerns. They were also very nice to me and offered great coffee. More

by Rhonda.s.walker.cssm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Overman, Matt Palffy, Nick Feruito, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky , Alicia Jeffery, Dave Moga, Matt Newman

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Mar 11, 2025

Ken Ganley Ford Parma responded

Rhonda, Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

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