The team was great.
I have nothing but nice things to say about Tony and the experience while buying from him.
I have nothing but nice things to say about Tony and the experience while buying from him.
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by caoutz19
Verified Customer
Verified Customer
Very fast and friendly service.
I was in and out within 30 minutes. Will go back
I was in and out within 30 minutes. Will go back
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by dnbeard3
Verified Customer
Verified Customer
Service Price Transparency
May 17, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit and that our service was fast and friendly. We appreciate your feedback and look forward to welcoming you back again soon.
Toni was Fantastic and extremely polite!
He got us a good deal on a Ram 1500.
He got us a good deal on a Ram 1500.
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by COLEERIE28
Verified Customer
Verified Customer
May 15, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Hi Coleerie, thank you for sharing your positive experience with Toni! We're thrilled to hear that he provided you with fantastic service and helped you secure a great deal on a Ram 1500. We appreciate your feedback and look forward to serving you again in the future.
They were all so effective and efficient.
They did our service appointment quite easily for us and in a very kind way.
They did our service appointment quite easily for us and in a very kind way.
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by veroga1980
Verified Customer
Verified Customer
Service Price Transparency
May 13, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Veroga, thank you so much for sharing your positive experience with us! We're thrilled to hear that our team was able to assist you with your service appointment in an efficient and kind manner. We appreciate your feedback and hope to serve you again in the future!
My salesman, Tony, was great.
Really enjoyed talking with him. He sold the car without even selling it. He just exudes honesty and genuineness. My points of dissatisfaction are as
Really enjoyed talking with him. He sold the car without even selling it. He just exudes honesty and genuineness. My points of dissatisfaction are as follows: 1) I paid cash for the car, and as soon as the manager realized I was paying cash, he jacked the price up $1000. 2) I couldn't learn the cost of the extended warranty until I'd committed to buying the car--manager said it was a procedural thing--finance covers warranties. 3) My bank has a limit on the amount that can be charged on a debit card. It was too late to go get a certified check by the time the deal was closed. I had already tendered my trade-in, and I asked if the dealership would cover an uber for me to go home and return the next day with a certified check. They wouldn't do the uber, which I thought was odd given the service department always covers ubers when I bring cars for service. In the end, they allowed me to run my debit card for as much as the bank would authorize and complete the transaction the next day (as long as I left my Amex number---LOL). This resulted in a $5000 balance which I called and had run early the next morning. I found management's treatment of me during this portion of the sale a little uncomfortable--like they believed I was shady. Given this is the third new car I've purchased from Palmer, and that I had just paid $3000 for service on my trade-in, I felt they had no reason to doubt I would return with the balance. I've purchased new cars from other dealers where I came back the next day with the whole deposit (Subaru, Ford...) My final point is management pulled my credit report even though I paid for the car in cash. This is pretty minor, but it was an unnecessary hard inquiry.
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by DANIEL_BURKE
Verified Customer
Verified Customer
May 01, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Daniel, thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you experienced. We strive to provide a transparent and hassle-free purchasing process. Your comments will be shared with our team for improvement. We value your loyalty and hope to serve you better in the future.
We are happy with the new jeep.
Looking forward to keeping it a long time. Thanks!
Looking forward to keeping it a long time. Thanks!
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by fsuandvt
Verified Customer
Verified Customer
Apr 29, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
We are thrilled to hear that you are happy with your new Jeep! We appreciate your feedback and hope you enjoy your vehicle for many years to come. If you have any questions or need assistance in the future, feel free to reach out to us.
Tony and Thomas were the best part of this deal.
When I had questions or needed clarification, neither one had any issues answering me. Both were very kind and throughout. I don’t even live in GA an
When I had questions or needed clarification, neither one had any issues answering me. Both were very kind and throughout. I don’t even live in GA and they made this deal seamless.
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by Taniyah Sanchez
Verified Customer
Verified Customer
Apr 22, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Hi Taniyah, thank you for sharing your positive experience with Tony and Thomas! We're thrilled to hear that they provided exceptional customer service and made your deal seamless, even from a distance. If you ever have any more questions or need assistance, please don't hesitate to reach out.
Offered a great discount and made good on it.
Tony White was a real help with everything.
Tony White was a real help with everything.
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by gfreeman3
Verified Customer
Verified Customer
Apr 02, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for sharing your positive experience with us! We're thrilled to hear that Tony White provided excellent service and helped you with your discount. If you ever need assistance in the future, feel free to reach out. We appreciate your feedback!
Tony & team was excellent to work with.
Tony was quick to communicate and team was understanding to my requests.
Tony was quick to communicate and team was understanding to my requests.
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by PAULTAGLIASACCHI
Verified Customer
Verified Customer
Mar 28, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Hi Paul, thank you for the kind words about Tony and our team! We strive to provide excellent communication and understanding to all of our clients. We appreciate your feedback and look forward to working with you again in the future.
Sarah was amazing.
They were all so kind and helpful. Wished for a better offer on my car, but the service was kind all around.
They were all so kind and helpful. Wished for a better offer on my car, but the service was kind all around.
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by krista.rochell
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sarah
Feb 02, 2024 -
Palmer Dodge Chrysler Jeep Ram responded
Hi Krista! Thank you so much for your kind words and for choosing our service. We're glad to hear that Sarah and our team were able to assist you with kindness and helpfulness. We appreciate your feedback hope to serve you again in the future!