Dustin Perry

The team was great. I have nothing but nice things to say about Tony and the experience while buying from him. I have nothing but nice things to say about Tony and the experience while buying from him. More

by caoutz19 Verified Customer Verified Customer

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From my first point of contact through email to the follow up text messages the communication was on point. Austin was ready for me when I got there and was a Pleasure to deal with with no pressure lis follow up text messages the communication was on point. Austin was ready for me when I got there and was a Pleasure to deal with with no pressure listened to everything I had to say and was extremely helpful. Dustin made sure I had all the info I needed to get financed and Brandon made the final transaction seamless. Still enjoying my purchase and feel I got a fair deal. More

by GTOBRIAN1 Verified Customer Verified Customer

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Easy going no fuss staff attentive to customers needs and wants. Finance team asserts zero pressure in selling you the extras but do take the time to explain the benefits. wants. Finance team asserts zero pressure in selling you the extras but do take the time to explain the benefits. More

by jallangong.75 Verified Customer Verified Customer

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Toni was Fantastic and extremely polite! He got us a good deal on a Ram 1500. He got us a good deal on a Ram 1500. More

by COLEERIE28 Verified Customer Verified Customer

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Everyone I dealt with throughout the entire process was 100% professional and very nice to my entire family. 100% professional and very nice to my entire family. More

by JEFFREY.CLYATT Verified Customer Verified Customer

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I purchased a vehicle from Palmer in March of 2024. The dealership refuses to respond me or the BBB via phone or email to resolve an issue with a vehicle purchased over the internet. Avoid this dealers The dealership refuses to respond me or the BBB via phone or email to resolve an issue with a vehicle purchased over the internet. Avoid this dealership, especially for internet sales. More

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My salesman, Tony, was great. Really enjoyed talking with him. He sold the car without even selling it. He just exudes honesty and genuineness. My points of dissatisfaction are as Really enjoyed talking with him. He sold the car without even selling it. He just exudes honesty and genuineness. My points of dissatisfaction are as follows: 1) I paid cash for the car, and as soon as the manager realized I was paying cash, he jacked the price up $1000. 2) I couldn't learn the cost of the extended warranty until I'd committed to buying the car--manager said it was a procedural thing--finance covers warranties. 3) My bank has a limit on the amount that can be charged on a debit card. It was too late to go get a certified check by the time the deal was closed. I had already tendered my trade-in, and I asked if the dealership would cover an uber for me to go home and return the next day with a certified check. They wouldn't do the uber, which I thought was odd given the service department always covers ubers when I bring cars for service. In the end, they allowed me to run my debit card for as much as the bank would authorize and complete the transaction the next day (as long as I left my Amex number---LOL). This resulted in a $5000 balance which I called and had run early the next morning. I found management's treatment of me during this portion of the sale a little uncomfortable--like they believed I was shady. Given this is the third new car I've purchased from Palmer, and that I had just paid $3000 for service on my trade-in, I felt they had no reason to doubt I would return with the balance. I've purchased new cars from other dealers where I came back the next day with the whole deposit (Subaru, Ford...) My final point is management pulled my credit report even though I paid for the car in cash. This is pretty minor, but it was an unnecessary hard inquiry. More

by DANIEL_BURKE Verified Customer Verified Customer

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Easy peasy. Great experience with Will and the team. I look forward to future dealings! Great experience with Will and the team. I look forward to future dealings! More

by MKOHLER426 Verified Customer Verified Customer

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All personnel involved in the process were knowledgeable, professional and were thorough thru the entire process professional and were thorough thru the entire process More

by BOB@DIVOSEVIC.COM Verified Customer Verified Customer

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Very professional service, very friendly, and most importantly - very knowledgeable. Will always use and recommend Palmer to family and friends. importantly - very knowledgeable. Will always use and recommend Palmer to family and friends. More

by C.R. Verified Customer Verified Customer

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