348 Reviews
Write a Review348 Reviews of Ryan Hooper
May 18, 2024
Nice staff, great service, fun cars to look at in the showroom while I’m waiting. You should let service customers drive any car from the showroom they want 😁 showroom while I’m waiting. You should let service customers drive any car from the showroom they want 😁 More
Other Employees Tagged: Nick Barron
May 08, 2024
I have had great experiences in the past. But my last visit was a disaster. I got a oil change and the mechanic left grease all over my door handle and on my inside wall.. They told me they But my last visit was a disaster. I got a oil change and the mechanic left grease all over my door handle and on my inside wall.. They told me they could not rotate my tires because my lug nuts were stripped. The mechanic actually put indents in the middle of my lug nuts trying to get them off!!! Your service manager told me they were like that before I came in. I wash my car 3 to 4 times a week, I would have noticed them dented from previous service at Mr Tire where I bought my new tires. I have free tire rotation and balancing with them. I figured I would let Palmer do the rotation since it was free with the 3 oil change special. Then the service manager wanted to charge me $450 dollars to replace the lug nuts!! What!!! They cost $40 dollars at Advance Auto for set of 20. This is the worst experience I have had with Palmer Dodge in 10 years I have been Going to them. I hope you can fix this situation going forward. More
Other Employees Tagged: David Keller
April 15, 2024
WONDERFUL PLACE TO HAVE MY VEHICLE SERVICED. EVERYONE IS SO NICE. WILL BE COMING BACK IN THE FURTURE. EVERYONE IS SO NICE. WILL BE COMING BACK IN THE FURTURE. More
Other Employees Tagged: David Keller
March 30, 2024
Excellent service. The different teams work very well together to ensure the customer is taken care of. We bought our Jeep and Ram from Palmer The different teams work very well together to ensure the customer is taken care of. We bought our Jeep and Ram from Palmer More
Other Employees Tagged: David Keller
March 29, 2024
Prompt service and communication from the service department. My agent, Hiram, kept me updated on the status of my vehicle. I was also appreciative of the Uber arrangements from/to the service depart department. My agent, Hiram, kept me updated on the status of my vehicle. I was also appreciative of the Uber arrangements from/to the service department. More
Other Employees Tagged: Hiram
March 28, 2024
Very professional service, very friendly, and most importantly - very knowledgeable. Will always use and recommend Palmer to family and friends. importantly - very knowledgeable. Will always use and recommend Palmer to family and friends. More
Other Employees Tagged: Jody Cruce, David Keller, Dustin Perry
March 27, 2024
Great service. Great experience. Would definitely buy from them again and would recommend to family and friends. Great experience. Would definitely buy from them again and would recommend to family and friends. More
Other Employees Tagged: Brandon Miller, Kainen Beecher
March 25, 2024
What a great place! !! All the employees are awesome!!! Best service department ever!!! Looking forward to coming back. !! All the employees are awesome!!! Best service department ever!!! Looking forward to coming back. More
Other Employees Tagged: Jody Cruce, David Keller, Dustin Perry, Lee Brown