David Keller

Great service! Fast and friendly. Vehicle was clean and returned promptly. Luis was great and will ask for him next time. This Jeep is 11 years old and I’ve onl Fast and friendly. Vehicle was clean and returned promptly. Luis was great and will ask for him next time. This Jeep is 11 years old and I’ve only ever brought it here for service More

by oosis Verified Customer Verified Customer

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Went in for an oil change, took two hours. They said I would get better service if I had an appointment. They said I would get better service if I had an appointment. More

by donaldgross86 Verified Customer Verified Customer

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Great people and very professional. Palmer Dodge is a great company to do business with. Palmer Dodge is a great company to do business with. More

by GWALTNEY4801 Verified Customer Verified Customer

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Toni was Fantastic and extremely polite! He got us a good deal on a Ram 1500. He got us a good deal on a Ram 1500. More

by COLEERIE28 Verified Customer Verified Customer

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Very helpful and attentive would recommend to anyone awesome staff wait time Wasn’t too bad at all compared to past experience with other dealerships awesome staff wait time Wasn’t too bad at all compared to past experience with other dealerships More

by ETHERIDGE712000 Verified Customer Verified Customer

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Fast and efficient. Thanks for valuing my time and days off from work. Will be back too to get a new jeep in April 2025 Thanks for valuing my time and days off from work. Will be back too to get a new jeep in April 2025 More

by jeannemlord Verified Customer Verified Customer

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The service department is outstanding to work with. They always create a positive experience and strive to provide superior service. They always create a positive experience and strive to provide superior service. More

by jescott65 Verified Customer Verified Customer

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The service department is always professional and fast. They understand you don’t have all the time in the world to wait for your car. Very appreciative! They understand you don’t have all the time in the world to wait for your car. Very appreciative! More

by abbygobucks Verified Customer Verified Customer

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I have had great experiences in the past. But my last visit was a disaster. I got a oil change and the mechanic left grease all over my door handle and on my inside wall.. They told me they But my last visit was a disaster. I got a oil change and the mechanic left grease all over my door handle and on my inside wall.. They told me they could not rotate my tires because my lug nuts were stripped. The mechanic actually put indents in the middle of my lug nuts trying to get them off!!! Your service manager told me they were like that before I came in. I wash my car 3 to 4 times a week, I would have noticed them dented from previous service at Mr Tire where I bought my new tires. I have free tire rotation and balancing with them. I figured I would let Palmer do the rotation since it was free with the 3 oil change special. Then the service manager wanted to charge me $450 dollars to replace the lug nuts!! What!!! They cost $40 dollars at Advance Auto for set of 20. This is the worst experience I have had with Palmer Dodge in 10 years I have been Going to them. I hope you can fix this situation going forward. More

by spugli5 Verified Customer Verified Customer

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Requested key fob check,signed me up for diagnostic electrical, for 200.00 dollars. They called to say it is the key fob. I was then charged 20.00 for epa compliance. Why? The car sat on lot for 3 days electrical, for 200.00 dollars. They called to say it is the key fob. I was then charged 20.00 for epa compliance. Why? The car sat on lot for 3 days, would not even rinse dust off car. When I went to start car my screen black they reset. I was really disappointed in the service and interaction with employees. More

by ltrottr Verified Customer Verified Customer

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