Tony Seibert | Page 38

Tony was friendly and professional. Online scheduling is a xxxx show. Seems like a simple fix in a computer age. Clearly dealership like putting there high priced services somewhere els Online scheduling is a xxxx show. Seems like a simple fix in a computer age. Clearly dealership like putting there high priced services somewhere else. More

by scottdaniel1267 Verified Customer Verified Customer

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I made an error about the time of my appointment for oil change. Bob went above and beyond to squeeze me into the line up and get my service done change. Bob went above and beyond to squeeze me into the line up and get my service done More

by cwoodardrnfa Verified Customer Verified Customer

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They did a tire rotation but didn’t bother to SET TIRE PRESSURE TO SPEC but on the bill it said they did it. I left and figured I’d do It myself instead of going back in there. I’ve tried getting out of t PRESSURE TO SPEC but on the bill it said they did it. I left and figured I’d do It myself instead of going back in there. I’ve tried getting out of the lifetime oil changes because of how horrible the customer service is. This is the first time I actually had someone nice attend me BUT they didn’t fully service my Jeep AGAIN. Usually I get horrible customer service AND they “forget”to do something in the service department too. I check my jeep beforehand since they always say they did something that they didn’t. Last time they left a random wrench under my hood. Another time they said they rotated my tires but they didn’t (I’ve learned to mark my tires beforehand). The guys at the service desks are just as much of a headache as the ones pretending to service cars. There’s always a bunch of guys at their desks but they just ignore me. I honestly don’t even know where to stand since it’s such an awkward layout. I’ve tried approaching a random desk in the past and they say they’re busy or someone else will attend me. It’s usually this short skinny guy who seems to always look miserable and doesn’t want to be bothered who ends up attending me. I noticed the miserable one took over after Jared (the nice one) so instead of having to deal with him, I decided to leave when I noticed that my jeep didn’t get fully serviced. I love my jeep but I just wish I got it someplace else. Even the day I got my brand new jeep I got horrible customer service. To have to go back for oil changes is honestly worse than going to the dmv for me. I’d choose any other Jeep dealer if I could do it again, I’d rather drive to Carson city instead of the one 7 minutes away from my house. More

by Annoyed Verified Customer Verified Customer

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Tony S is the best. My go to service guy for years. Maintenance to paint My go to service guy for years. Maintenance to paint More

by Craig Verified Customer Verified Customer

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Always professional and communicate without ambiguity. Ben always goes above and beyond to ensure the best interaction and service possible. Ben always goes above and beyond to ensure the best interaction and service possible. More

by jacquesgray Verified Customer Verified Customer

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Helpfull people around & friendly and good customer service… i love the car i buy from them service… i love the car i buy from them More

by AALIYAHCUSTODIAL0703 Verified Customer Verified Customer

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Dealer they were really helpful to resolve my mecanic problem and Suply all my needs problem and Suply all my needs More

by ZEPEDACS77 Verified Customer Verified Customer

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Haven’t had any good luck with the service techs. I have bought 2 very expensive vehicles there. Have had to bring them in for service & got them back worse than how we brought them in. My SRT, it to I have bought 2 very expensive vehicles there. Have had to bring them in for service & got them back worse than how we brought them in. My SRT, it took 3 times to get it right & it was something they ruined from the 1st time I brought it in. Now with my Grand Cherokee 4xe summit, they replaced my delaminated window & when I got it back, I saw they ruined my trim around the car. So now another inconvenience, I’m waiting for the trim to come in. Which I’m very nervous to have them replace!!! I don’t want them to screw something else up when changing it out!! My husband just had an oil change there, when we got home, he saw they didn’t change the oil filter. He had to go back to get it changed. All in the same day. Huge inconvenience. The tech said he forgot to change it!!! Unacceptable!!! This all has happened within a week with my Jeep & his truck! Still waiting to see how long I will have to wait to get the trim & how this all plays out! More

by Gabi Boyd Verified Customer Verified Customer

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Been having my service done there since 2011, very nice employees. Thank you for everything. employees. Thank you for everything. More

by tucsontayr10 Verified Customer Verified Customer

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Tony is attentive and responsive. Thank you for the quick response in calling me back when I’ve left a message! Thank you!! Thank you for the quick response in calling me back when I’ve left a message! Thank you!! More

by rjboyd Verified Customer Verified Customer

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