Tony Seibert | Page 16

Haven’t had any good luck with the service techs. I have bought 2 very expensive vehicles there. Have had to bring them in for service & got them back worse than how we brought them in. My SRT, it to I have bought 2 very expensive vehicles there. Have had to bring them in for service & got them back worse than how we brought them in. My SRT, it took 3 times to get it right & it was something they ruined from the 1st time I brought it in. Now with my Grand Cherokee 4xe summit, they replaced my delaminated window & when I got it back, I saw they ruined my trim around the car. So now another inconvenience, I’m waiting for the trim to come in. Which I’m very nervous to have them replace!!! I don’t want them to screw something else up when changing it out!! My husband just had an oil change there, when we got home, he saw they didn’t change the oil filter. He had to go back to get it changed. All in the same day. Huge inconvenience. The tech said he forgot to change it!!! Unacceptable!!! This all has happened within a week with my Jeep & his truck! Still waiting to see how long I will have to wait to get the trim & how this all plays out! More

by Gabi Boyd Verified Customer Verified Customer

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Been having my service done there since 2011, very nice employees. Thank you for everything. employees. Thank you for everything. More

by tucsontayr10 Verified Customer Verified Customer

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I’m 66 years old, Performance cars have been all I have ever wanted to drive. When it comes to dealerships and service Lithia, blows away every auto place I have ever dealt with, by a long shot. I never ha ever wanted to drive. When it comes to dealerships and service Lithia, blows away every auto place I have ever dealt with, by a long shot. I never have gotten the kind of work or customer service like I have gotten from everyone at this dealership. No one can even come close, past, present …. there is no future only Lithia forever. Special thanks to, Dana, Steve, and Junior, these guys and their work, make me feel safe and secure when I pick up my car. When I am using the performance of my car, I know it will take what ever I can give it, and I never have to cloud up my mind with, “ I hope they did the work right” or “will this car breakdown, out in the middle of nowhere”, which is where I like to drive. My mind is focused on the road and driving as it should be.. with the highest praise I can give and after all these years Lithia is someone I trust and I know if the works done there, then the price is fair, also. In closing, Lithia lets me sleep at night and allows me to, enjoy the driving experience only Mopar can give. Go there, and you will never go anywhere else, if you’re smart ! Sincerely, Douglas Buckelew More

by Rocket Verified Customer Verified Customer

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Tony is attentive and responsive. Thank you for the quick response in calling me back when I’ve left a message! Thank you!! Thank you for the quick response in calling me back when I’ve left a message! Thank you!! More

by rjboyd Verified Customer Verified Customer

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Great dealership and all employees are very helpful and knowledgeable. They all go above and beyond the standard. knowledgeable. They all go above and beyond the standard. More

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I have dealt with other car dealerships. Jeep Lithia of Reno surpasses them all, customer service is always a priority. Jeep Lithia of Reno surpasses them all, customer service is always a priority. More

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Robert black is great bought my last 2 jeeps through him. The service is great!!! The service is great!!! More

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Kenny is very respect full and knowledgeable. He helped me through the process of buying and picking out which Gladiator suited me. Thank you Kenny He helped me through the process of buying and picking out which Gladiator suited me. Thank you Kenny More

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Kenny was very helpful with my purchase of my Jeep Wagoneer! He even meet with me the following week to go over the cars options. Highly recommend him, he’s very knowledgeable. Wagoneer! He even meet with me the following week to go over the cars options. Highly recommend him, he’s very knowledgeable. More

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I had some minor issues in the past with the dealership and service department but they have made many changes in the last few years and now I’m getting both my 2016 Jeep Grand Cherokee and my 2021 Dodge D and service department but they have made many changes in the last few years and now I’m getting both my 2016 Jeep Grand Cherokee and my 2021 Dodge Durango serviced here. Also, I recently got a quote from their collision repair shop, which is all under one roof now, expecting it to be an over the top quote but they can in under another local shop so I will be taking my Jeep there for this repair. More

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