I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
38 yrs, 3 mos
731 Reviews
Write a Review731 Reviews of Tom Lood
March 02, 2023
There service person Tom was cordial and respectful. The dealership was through informing me of what my wife's car had issues with. This helped me in forming a budget to address the issues. They took The dealership was through informing me of what my wife's car had issues with. This helped me in forming a budget to address the issues. They took me in as a walk in for just an oil change. They were able to accommodate me. The whole staff delt with the pressures of multiple people there that day. I am appreciative of this dealer's service department. More
February 21, 2023
Thank you. Great service, very dependable, understanding, caring, and excellent customer service that goes above and beyond! Again, thank you! Great service, very dependable, understanding, caring, and excellent customer service that goes above and beyond! Again, thank you! More
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Ryan Mulhern , Faisal Asghar, Heather Dockins, Roberto de Huelbes Gonzalez Jr., Gary Gross
February 03, 2023
The service as it has to be. Smooth journey through the every step -- from booking to getting the car back including convenient customer area for those willing to do some work wh Smooth journey through the every step -- from booking to getting the car back including convenient customer area for those willing to do some work while waiting. More
February 01, 2023
I always think I am going in to be proactive and get my car the service it needs,. It always ends up being a $2000.00 service. I guess my car will run well for a long time with all the TLC that Tom and t car the service it needs,. It always ends up being a $2000.00 service. I guess my car will run well for a long time with all the TLC that Tom and team give my car. More
January 31, 2023
Very satisfied with my experience working with Tom Lood. He took the time to explain everything in detail. He took the time to explain everything in detail. More
Other Employees Tagged: Eddie Garcia

