Tom Lood
Tom Lood at Autohaus on Edens

Tom Lood | Page 26

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
4.9
731 Reviews

I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.

Dealership Experience

13 yrs, 8 mos

Industry Experience

38 yrs, 3 mos

4.9

731 Reviews

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731 Reviews of Tom Lood

March 16, 2023

Dealership Rating
Employee Rating

Always a very positive experience when I bring my vehicle here, Tom Lood, the service manager is outstanding and appreciate his partnership More

by SAM2BOOS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cindi Link, Ryan Mulhern

March 15, 2023

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Quick, painless, and informative. The team took extra care of me when I brought my car in. Great experience. More

by DAVIDBARAN_35
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Recommend Dealer
Yes

March 13, 2023

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Impressed with quality of service and listening to my concerns . They were very attentive and definitely would go back again More

by AMESMRB
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Recommend Dealer
Yes

March 09, 2023

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AUTOHAUS is our dealership and maintenance go to. We have been loyal customers for 17 years, and no plans on going elsewhere. Every transaction- buying, maintenance, car washes, emergency roadside - More

by Giglio
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Ryan Mulhern , Gary Gross, Wellington & Roberto

March 08, 2023

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Service was good and staff were friendly,thanks for good service Location is very convenient for me. More

by SGKHANIA
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Maniatis

March 08, 2023

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Staff was approachable, listened to concerns, communicated very well. Provided updates in expedited fashion. Provided excellent care More

by R-ENGEL
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Recommend Dealer
Yes

March 06, 2023

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Excellent as usual! Tom Lood and his team made sure that I get my vehicle in and out fast. More

by dinko.evolutionbg
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Recommend Dealer
Yes

March 03, 2023

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After dealing with Lober Moters for many years and getting ripped off it was a pleasure to deal with your service person Tom who answered all my questions completely and wasn't trying to gouge me on r More

by CMASON352
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Recommend Dealer
Yes

March 03, 2023

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Excellent service department. The point contact people are focused on the customer. Accommodating, prompt and excellent work. More

by KOPON.A
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia , Nicholas Maniatis

March 02, 2023

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I've worked with Tom before and he is very good. Very thorough, and helpful. More

by jhg63
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Recommend Dealer
Yes
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