I have enjoyed 26 years of working as a Mercedes Benz rep and assisting our customers with their automotive needs. I feel a genuine feeling of satisfaction and happiness knowing I have helped people needing assistance and being able to put a smile on their face.
Read moreDealership Experience
13 yrs, 8 mos
Industry Experience
38 yrs, 3 mos
731 Reviews
Write a Review731 Reviews of Tom Lood
March 31, 2023
Great Customer Service! Professional Team. Heather was wonderful! I will recommend Autohaus on Edens to my friends for service. Professional Team. Heather was wonderful! I will recommend Autohaus on Edens to my friends for service. More
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Ryan Mulhern , Faisal Asghar, Heather Dockins, Roberto de Huelbes Gonzalez Jr., Gary Gross
March 29, 2023
Tom was super. He took my car in, completed the work quickly and got me on my way. Tom is truly a trusted advisor, and I look forward to visiting Autohaus and wor He took my car in, completed the work quickly and got me on my way. Tom is truly a trusted advisor, and I look forward to visiting Autohaus and working with Tom for next service needs. Customer for life! More
March 27, 2023
Autohaus has been my go to place to purchase MB's for at least 15 ears. the service department, particularly Wellington, has always taken exceptional care of my cars least 15 ears. the service department, particularly Wellington, has always taken exceptional care of my cars More
Other Employees Tagged: Ken Dunaway
March 25, 2023
Great in every way! AAAAAAAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++++++++++++++++ Excellent customer service Always kept in touch! The best around!! The best ar AAAAAAAAAAAAAAAAAAAAAAAAAAAA+++++++++++++++++++++++++++++++++ Excellent customer service Always kept in touch! The best around!! The best around! More
Other Employees Tagged: Eddie Garcia, Ken Dunaway, Cindi Link, Ryan Mulhern , Faisal Asghar, Heather Dockins, Roberto de Huelbes Gonzalez Jr., Gary Gross
March 25, 2023
"I have been a customer at this car dealership for several years now, and I have always been impressed by their excellent customer service. Every time I visit, the staff are friendly, knowledgeable, a several years now, and I have always been impressed by their excellent customer service. Every time I visit, the staff are friendly, knowledgeable, and helpful More
Other Employees Tagged: Ryan Mulhern
March 21, 2023
Tom is great! He is always fast and friendly. He also helped me find the best possible deal out there. Thanks for all your help Tom. Cindy is also very friendly an He is always fast and friendly. He also helped me find the best possible deal out there. Thanks for all your help Tom. Cindy is also very friendly and loves your cars which is helpful! More
Other Employees Tagged: Ken Dunaway, Cindi Link , Gary Gross
March 21, 2023
Tom Lood is my Service Center representative and is excellent to work with. He goes above and beyond, is thorough, efficient and is always accessible for questions. I trust him with my car and look t excellent to work with. He goes above and beyond, is thorough, efficient and is always accessible for questions. I trust him with my car and look to him for honest answers and car advice. I have been going to Tom since 2017 and he is always extremely pleasant and makes taking in my car an absolute pleasure! More
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