I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.
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Write a Review390 Reviews of Tom Coward
December 13, 2023
Today I came in to deal with two small but very annoying issues. I didn’t have an appointment but was nearby so figured I’d stop in. Despite Smythe being very busy, Todd took the time to solve both of my is issues. I didn’t have an appointment but was nearby so figured I’d stop in. Despite Smythe being very busy, Todd took the time to solve both of my issues - and one of them required him to really go out of his way. It is this level of exceptional customer service that keeps our family loyal to Volvo. I love my XC90 but have had other cars I also love. However, none of them came with the exceptional customer care consistently delivered by Smythe Volvo, and in this case today, Todd. I left Smythe not only extremely satisfied but saying to myself once again, this is why I will never buy a car other than a Volvo! Thank you Todd! More
Other Employees Tagged: Todd Colbeth , Don Cheong - Delivery Specialist
December 03, 2023
Consistently great service and outstanding customer support. Servicing your car becomes an easy and painless experience. support. Servicing your car becomes an easy and painless experience. More
Other Employees Tagged: Dina Thomson, Todd Colbeth
November 29, 2023
Incredibly friendly, knowledgeable, and pleasant to work with. The team is very professional and brings the joy back in car buying. with. The team is very professional and brings the joy back in car buying. More
Other Employees Tagged: Kyle Jackson, Abood Katib, Tricia LaGrace, Alex Piriz
November 15, 2023
I was extremely pleased with the hospitality given to me as a new Smythe customer. Everyone made me feel like part of the family and comfortable that my decision to purchase was a good one. I am confident as a new Smythe customer. Everyone made me feel like part of the family and comfortable that my decision to purchase was a good one. I am confident that this feeling will continue when it's time to service the vehicle. More
Other Employees Tagged: Bob Cerza, Tricia LaGrace, Alex Piriz, Neil Amaral , Francine O'Donnell
September 26, 2023
My family has bought several cars from Kyle, always friendly and professional. Recently he helped us once again with a service issue long after the sale! No muss, no fuss! Great service Kyle, thank you friendly and professional. Recently he helped us once again with a service issue long after the sale! No muss, no fuss! Great service Kyle, thank you! More
Other Employees Tagged: Doug MacAdam, Kyle Jackson, Dina Thomson
September 19, 2023
Great customer service at Smythe! They are very professional! Just wish there were more loaners available in emergency situations. They are very professional! Just wish there were more loaners available in emergency situations. More
Other Employees Tagged: Todd Colbeth, Billy Shannon
August 29, 2023
Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with The cars are great but all the workers are so easy to deal with More
Other Employees Tagged: Kevin Flanagan, Doug MacAdam, Tina Dewald, Regina Krauza, Dina Thomson, Mark Terry, David Ferrence, Todd Colbeth, Billy Shannon
August 01, 2023
Easiest most professional transaction. Was going to use a broker but the smythe family dealership beat the price significantly with personal service. Was in and out in 40 minutes including Was going to use a broker but the smythe family dealership beat the price significantly with personal service. Was in and out in 40 minutes including complete instructions on new car apps, paperwork, and transfer of plates. It is like concierge car buying! Best experience in years. More
Other Employees Tagged: Doug MacAdam, Kyle Jackson
July 27, 2023
Todd is one of the many great people at Symthe Volvo Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. Cars. We have been Symthe customers for over a decade and their dedication to providing customers excellent service continues. Many thanks. More
Other Employees Tagged: Doug MacAdam, Tina Dewald, Regina Krauza, Dina Thomson, Mark Terry, David Ferrence, Todd Colbeth, Billy Shannon