Tinu Katyal | Page 19

Friendly and knowledgeable We bought our Dodge Durango from Petro, we were not sure which vehicle we would go for. He took the time to listen and made suggestions based on our n We bought our Dodge Durango from Petro, we were not sure which vehicle we would go for. He took the time to listen and made suggestions based on our needs. We are very happy with the whole experience and would buy from him again More

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New Caravan Great place. Ed Shor is top notch! Made the experience easy, will definitely recommend. My new Caravan is great, I honestly could not be happier! Great place. Ed Shor is top notch! Made the experience easy, will definitely recommend. My new Caravan is great, I honestly could not be happier! More

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Ontario Chrysler Review After visiting a few dealerships searching for the vehicle we wanted, great service and a great price, we stopped in at this dealership because we wer After visiting a few dealerships searching for the vehicle we wanted, great service and a great price, we stopped in at this dealership because we were in the area. By far, this is the best dealership in town! Our sales representative, Mike came over to greet us and he was great throughout the whole process; from helping us to decide, setting up test drives, going through vehicle features and options, to helping us get a reasonable price on our new car. He was patient, friendly, helpful and honest, and we would highly recommend him and Ontario Chrysler to anyone looking to purchase a new vehicle. Tinu was also great and very helpful with getting all of the finances in order for our new purchase. Love the car and so happy with the service we received. Thanks so much! More

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Very nice experience Even if I wasnt from the area, they make it happens as smooth as possible. No fuss and no surprises. They delivered as expected. Thanks to Wadih, Ray Even if I wasnt from the area, they make it happens as smooth as possible. No fuss and no surprises. They delivered as expected. Thanks to Wadih, Raymon and Tinu More

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Amazing service It was an amazing visit and i am very happy with the sercvice and we got a nice deal from fahad..thank you so much It was an amazing visit and i am very happy with the sercvice and we got a nice deal from fahad..thank you so much More

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Matt was a true sales professional throughout! Matt helped us decipher down our needs, wants and "nice to haves". He gave us a great breakdown for utility vehicles that would fit our requirements Matt helped us decipher down our needs, wants and "nice to haves". He gave us a great breakdown for utility vehicles that would fit our requirements and our budget. From there, he helped us test drive multiple vehicles to get a sense of the pros and cons of each option. We ended up with our Jeep Cherokee and love it! I would highly recommend Matt to anyone with interest in finding their next vehicle and will definitely be using him again. Thanks again, Matt! More

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Went above and beyond.. Kyle was excellent in the face of pressure. When I want something, it's hard for me to wait. I wanted a 2017 Ram 1500 4x4 Crew Cab in Black Appearan Kyle was excellent in the face of pressure. When I want something, it's hard for me to wait. I wanted a 2017 Ram 1500 4x4 Crew Cab in Black Appearance and Ontario Chrysler had just sold the last one they had in stock that morning. Kyle put the calls out and found the exact one I wanted and worked it out so Ontario Chrsyler could have it for me the next day and at the same price (even though Ontario Chrysler has the best prices already). It surely would have cost me more to go find it (wherever it was) and buy it from that dealership. The whole process was pretty easy and even tho I always had "just one more question", Kyle handled it like a pro and was a pleasure to deal with. More

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Very Professional I was impressed with the overall experience dealing with Matthew as well as the finance department. I felt Matthew had my best interest in mind throu I was impressed with the overall experience dealing with Matthew as well as the finance department. I felt Matthew had my best interest in mind through the process. I was very impressed with Matthews knowledge of the vehicle and at no time did I ever feel pressure to purchase. There were a couple of things, while seemingly small, that added to my overall experience. I bought a demo (e.g. it wasn't brand new), and without me asking Matthew took the vehicle for detailing, filled the gas tank, and made arrangements for me for an aftermarket feature. There was no waiting around or delays. Matthew, his manager and Tinu in finance had me into my new vehicle in a time that exceeded my expectations. More

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Dirty sales tactics I bought a Jeep from this dealership and the sales person was very polite and professional during the process. When I went to do the financing, Tinu I bought a Jeep from this dealership and the sales person was very polite and professional during the process. When I went to do the financing, Tinu started out professional, then when it came time to sell me the add-ons, he was very pushy. It's what people in the industry call "jamming". He told me that the bank only accepted my application if I purchased "Gap Insurance" on my vehicle. I told him I didn't want it and see if he could do it without. He then left the room and came back 5 minutes later and it wasn't possible. I then said ok go ahead. I later spoke with a friend in the industry to find out that this selling technique is called "jamming". Tinu is crook and should not be trusted. More

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Happy and Satisfied Jeep Owners Thank you Samuel and Tinu for taking the bite out of trading in our 2011 Dodge Caravan. Samuel was very upfront and honest about the trade-in value o Thank you Samuel and Tinu for taking the bite out of trading in our 2011 Dodge Caravan. Samuel was very upfront and honest about the trade-in value of the vehicle and worked very hard to get us the best price. We went in for a 2012 Jeep Grand Cherokee and drove away in a 2016 model... all within the same day. Thank you both for the great service. We are very happy with our purchase! More

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