Suzanne Anderson

We had an unfortunate incident with our travel trailer recently. We had to file an insurance claim and were rather anxious about the entire repair process. Suzanne and the service team at Dodd RV of the P recently. We had to file an insurance claim and were rather anxious about the entire repair process. Suzanne and the service team at Dodd RV of the Peninsula went above and beyond and exceeded our expectations with our repair and service needs. Additionally on our first trip out this year we were in need of technical advice at our campground destination. We spoke with Crystal in service and she guided us through our troubleshooting methodically and patiently. Crystal and Suzanne are both great assets to Dodd RV and I would recommend anyone needing service to definitely do business with them as they are professional, knowledgeable and very understanding to their customers needs. Bravo!!! More

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This dealership is very customer-focused and pays a lot of attention to the customers wants/needs. I have purchased 2 RVS from this dealer and both times the experiences were excellent. This time I am th of attention to the customers wants/needs. I have purchased 2 RVS from this dealer and both times the experiences were excellent. This time I am there for a service need and working with Suzanne has been a pleasure. She has helped me through a particularly difficult time with my insurance company and all issues were resolved to my complete satisfaction. Will definitely be doing business with Dodd RV in the future both servicewise and saleswise. More

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We drove for over 3 hours to buy our new RV from Dodd RV. (We came from Southern Maryland.) Our Salesman, Shane Slavnik, was excellent. Luis, Pete, and Jason in Service were a delight to work with. Suzanne (We came from Southern Maryland.) Our Salesman, Shane Slavnik, was excellent. Luis, Pete, and Jason in Service were a delight to work with. Suzanne, the Service Manager. gave us a great deal on a new hitch, as our old one would not work with our new Camper. Upon entering the main building, we were met by Linda, the receptionist. Linda was very personable and so nice to talk to. When it came time for Finance, we worked with Arnold, who actually saved us money on the deal. Fantastic!!!! Since we had a while to wait for our camper to be checked out and made ready, we were directed to a delightful local business to get something to eat. Throughout the process, Jamie Dodd, the owner was very attentive. Mr. Dodd and the entire staff made us feel as if we were out visiting with friends. As my wife and I drove back home with our new camper, we reflected on the right decision, to buy from Dodd RV. There is a lot more I could write. All good. A wonderful experience working with Dodd RV. More

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We just bought our Rockwood from Dodd and had a great experience. From first visit to look around to the final trade in and sale, everyone along the way was incredible. Even a follow up question to ser experience. From first visit to look around to the final trade in and sale, everyone along the way was incredible. Even a follow up question to service about installing the backup camera was responded to quickly. Thank you Robin, Suzanne, Richard, Rick, Arnold and the entire Dodd team. More

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Dodd Rv is family owned and has a wonderful staff. Everyone was friendly and professional, and there was no pressure in our experience. Everyone was friendly and professional, and there was no pressure in our experience. More

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Best buying experience ever do not waste your time at the big box stores At Dodd you are family not a number. And Arnold in Finance is spot on he knows the Business. the big box stores At Dodd you are family not a number. And Arnold in Finance is spot on he knows the Business. More

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Purchasing process was awesome. Sales staff knowledgeable and genuine. After purchase PDI was only fairly done. Tanks not loaded and house power not provided and PDI rep seemed rush Sales staff knowledgeable and genuine. After purchase PDI was only fairly done. Tanks not loaded and house power not provided and PDI rep seemed rushed and lacked knowledge on our specific unit. Was only internet to show basics. Hitch team did not seem knowledgeable either. Disappointed in the end process but everyone was very nice and friendly. Overall happy. More

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I ordered a new Lance 650 and could not be happier with the whole experience from initial ordering/option selection to financing. Shane in Sales was very responsive and accommodating. Arnold in Financing m the whole experience from initial ordering/option selection to financing. Shane in Sales was very responsive and accommodating. Arnold in Financing made everything smooth and easy and made sure I received the best rate possible. Richard who performed the walk through at delivery time was top notch as was everyone in the service department. Ricky in Service took the lead in helping load the camper properly and was a joy to work with, as was all of the Service members. Melissa in Parts was very helpful in getting all of the necessary hoses, acc., etc. The Parts department had good prices as well. This was my first experience in ordering a new Lance truck camper and I feel lucky to have found Dodd RV. I tried other dealers closer to my location first and was instantly turned off. I really mean when I say I would wholly recommend checking these guys out, you will not be disappointed, if its a drive from where you are at its still worth it. More

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Knowledgable people, excellent inventory, team approach. Scott Hudgins, Arnold Smith and the team helped me select my RV, get it financed and get it ready for the road. They answered all of my questions. T Scott Hudgins, Arnold Smith and the team helped me select my RV, get it financed and get it ready for the road. They answered all of my questions. They checked out my unit thoroughly and made any necessary repairs. I would recommend Dodd RV to anyone. It should be considered an important stop in their search for an RV. More

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We are the proud new owners of our Tiffin Allegro Open Road Class A Motor Home. We couldn't be more pleased with the service we received from Dodd RV in Yorktown, from start to finish. We totally agree Road Class A Motor Home. We couldn't be more pleased with the service we received from Dodd RV in Yorktown, from start to finish. We totally agree with all the collective positive reviews that are posted on-line. The customer service is superb. The staff at Dodd RV treats you with respect, are all very professional, yet personable. Unlike most other dealerships that just want to make a sale, Dodd truly wants you to be happy and you really feel like family. The staff is knowledgeable and they take pride in answering all your questions and concerns. We will continue to recommend Dodd RV in Yorktown to anyone interested in joining the camping scene, whether it's to be educated in getting started and learning about the different camper options, to making that final sale. Dodd RV is definitely the place to go for all your camping needs. Thank you to all the staff at Dodd RV in Yorktown for a job very well done and getting us into a beautiful coach that meets our needs and making our dream come true. More

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