Steve Kikta
Service Advisor
Ferman Chevrolet Tarpon Springs
43520 US Hwy 19 N
Tarpon Springs, FL 34689
261 Reviews
Write a Review261 Reviews of Steve Kikta
May 02, 2024
Our vehicle was sent to you for repair from German Chrysler jeep, and was not done correctly. We had to take it to Jerry Ulm body shop to get it fixed correctly. We will never take it back to Ferman a Chrysler jeep, and was not done correctly. We had to take it to Jerry Ulm body shop to get it fixed correctly. We will never take it back to Ferman again for anything. Too bad you had to get involved. More
Other Employees Tagged: Tony Lang, Matt Ketchum, Neil Mendes , Anthony Gazermiller
April 24, 2024
Great service always a pleasure to do business very helpful staff is the best always courteous and honest helpful staff is the best always courteous and honest More
Other Employees Tagged: Billy Monteverde, Tony Lang, Neil Mendes
April 16, 2024
Lack of communication was one of the biggest problems. I understand how busy the service center is but I did not have my truck for over 10 days. I dropped it off early hoping to get it seen early but knew I understand how busy the service center is but I did not have my truck for over 10 days. I dropped it off early hoping to get it seen early but knew at least it would be seen on the day of my appointment. Then come to find out it wouldn't even be seen until the next day where the main mechanic was not even there to look at it. Whoever is the main on answering phones in the service department is rude too and seemed annoyed when I would ask about my truck even though it should have been seen on the day of the appointment anyway. I did like Steve though once he took over there was better communication for the most part. I also just had to replace two of my tire pressure sensors after i had just changed the rear one a month ago they were both working fine before I had to take my truck in for the previous service. I think all the resetting the sensors may have caused issues and caused the replacement to be needed. More
April 14, 2024
I had appt for 200pm Monday. At 530p I got the call that truck did not make it in to shop. Can I leave it overnight. I get a call on Tue 130 pm. I’m told my rotors have to be tur At 530p I got the call that truck did not make it in to shop. Can I leave it overnight. I get a call on Tue 130 pm. I’m told my rotors have to be turned and brakes shaved down. $386. Dollars. I go p/u my truck. Oh sorry, it will require new rotors. We don’t have them in stock. Oh great!! We can get them in 3 days. You can come back. NO THANK YOU. Two days wasted More
March 23, 2024
Wow an amazing service center my oil change was done in 1.5 hrs with an amazing wash and vacuum thank you! 1.5 hrs with an amazing wash and vacuum thank you! More
Other Employees Tagged: Tony Lang, Matt Ketchum, Neil Mendes , Anthony Gazermiller