Stan Wilhite
Stan Wilhite at Olathe Dodge Chrysler Jeep RAM
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Stan Wilhite | Page 6

Service Manager

Olathe Dodge Chrysler Jeep RAM

15500 W 117th Street
Olathe, KS 66062

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4.3
76 Reviews
4.3

76 Reviews

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76 Reviews of Stan Wilhite

January 12, 2024

Dealership Rating
Employee Rating

Fast and Efficient Took good care of us That is all! Goodnight folks! No No More

by STACYEKOBER
Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite

Jan 12, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hi Stacy! Thank you for leaving us this five-star review and kind words about our service team at Olathe Dodge Chrysler Jeep Ram! We'll see you next time!

January 12, 2024

Dealership Rating
Employee Rating

Everyone always treats me very nice. Everyone is friendly. The dealership waiting area is clean and comfortable. I'm always kept informed. More

by clwilson1959
Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite

Jan 12, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know you've had a positive experience with us at Olathe Dodge Chrysler Jeep Ram! We strive for top-notch customer service and clean, comfortable facilities. We look forward to serving you again!

January 12, 2024

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Employee Rating

We brought the Charger in with a repeat problem and the team couldn't fix it. Once we left we found a problem that arose while our car was in the shop. We returned in 10 minutes and they had na answer for More

by Gene Slater
Recommend Dealer
No

Other Employees Tagged: Stan Wilhite

Jan 12, 2024

Olathe Dodge Chrysler Jeep RAM responded

Thank you for the review, Gene. I'm sorry to hear of your frustration and encourage you to contact me directly so we can discuss these concerns in greater detail. Respectfully, Tony Acock - Service Manager - 9137803700

January 12, 2024

Dealership Rating
Employee Rating

Very courteous, kept us informed, and on time. We will continue to have them service our vehicle. More

by lurp59
Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite

Jan 12, 2024

Olathe Dodge Chrysler Jeep RAM responded

Hi! Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service. Providing excellent customer service and keeping our clients well-informed and satisfied is always our top priority at Olathe Dodge Chrysler Jeep Ram!

January 11, 2024

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Had an appointment to have my truck looked at at 7am. 2 days later the truck hadn't even been touched. Took 3 days to do an inspection that should have taken 2 hours. More

by bslagle3
Recommend Dealer
No

Other Employees Tagged: Stan Wilhite

Jan 12, 2024

Olathe Dodge Chrysler Jeep RAM responded

We're sorry to learn about the delay you experienced with your truck's inspection. This is not reflective of the efficient service we aim to provide, and we regret any inconvenience caused. We would appreciate an opportunity to discuss this further. Please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

December 18, 2023

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Stan provided an estimate for services needs in the car. We agreed on a maximum amount I was willing to spend on maintenance services. . He also agreed to provide me with a list of services he suggested but More

by tjs
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Acock

Dec 18, 2023

Olathe Dodge Chrysler Jeep RAM responded

I'm sorry to read about your experience. It's important that our customers feel they're being treated fairly and transparently, so it's concerning to see we've missed the mark here. I'd like an opportunity to discuss this further with you and address any concerns directly - please reach out at your earliest convenience. Thank you, Tony Acock - Service Manager - 9137803700

December 13, 2023

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Amazing great service I love it ! ! I recommend it to everyone I know. Thank you !! More

by SANCHEZMINA99
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jackson Blaze, Shawn King

Dec 14, 2023

Olathe Dodge Chrysler Jeep RAM responded

We're so happy to hear it! Thank you for being an Olathe Dodge Chrysler Jeep Ram customer!

December 08, 2023

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Employee Rating

Very helpful from the call to parts dept on to the service dept. Knowledgeable and friendly service! More

by dwest.deb
Recommend Dealer
Yes

Other Employees Tagged: Stan Wilhite

Dec 08, 2023

Olathe Dodge Chrysler Jeep RAM responded

Hi D West! Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service team at Olathe Dodge Chrysler Jeep Ram! Our goal is to provide knowledgeable and friendly service to all our customers, and we're delighted that we could meet your expectations.

December 04, 2023

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Very friendly. A little on the unorganized side . Didn't completely follow owners request as asked More

by Bushjeff359
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2023

Olathe Dodge Chrysler Jeep RAM responded

Thank you for taking the time to leave us a review. We appreciate your feedback and will take it into consideration for future improvements. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Tony Acock - Service Manager - 9137803700

December 03, 2023

Dealership Rating
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I always feel listened to (which is a big deal). Stan was looking out for me and my safety and made dropping my car off super easy. More

by JILLBRAND
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Olathe Dodge Chrysler Jeep RAM responded

We're glad to know that you felt heard and taken care of during your visit. It's always our goal at Olathe Dodge Chrysler Jeep Ram to make the process as easy as possible for our customers. Thanks for sharing your experience!

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