Sherri Labant

Extremely unsatisfactory experience from Sherwood Buick GMC. We had to come back multiple times to test drive the car due to poor communication. Finance Manager, Sherri Labant then brought us the bill GMC. We had to come back multiple times to test drive the car due to poor communication. Finance Manager, Sherri Labant then brought us the bill of sale where we learned hundreds of dollars of tax were added, which we pointed out where she then responded with “I don’t do the math, the computer does it for me so I don’t know”. The “calculation” error, later rectified after they redid the math. They also tacked on multiple fees on top of the listing price such as a documentation fee, air recovery fee and tire recycling fee. They did not provide us an MFA at the time of sale and upon request, we were given an undated and unsigned one. A Check Engine Light also shortly appeared the day of pickup after which, Sales Associate Maxime Van Lint attempted to claim that poor driving behaviour could be the cause, trying to shift the blame to us. We later brought the car to a third party inspection where it was discovered the car had a broken alternator, faulty brakes, leaking coolant and leaking oil. Repeated attempts to contact the General Manager Erik Gadallah, President Phil Pocklington, and Vice President of Used Operations Vanessa Martins went ignored. In addition, Sales Manager Austin Parmiter initially denied our request to have the oil leak fixed as he claimed it was only a “sweat”. Overall, the experience has been nothing short of awful. With this information as well as the ample amount of evidence we have accumulated, we will be wasting no time reporting this to AMVIC through a formal complaint. Thank you for reading my review of my first and last experience from Sherwood Buick GMC. Please SHARE this with all your friends and family so more people can be made aware of these misleading practices. More

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Shout out to Sherwood Customs ,All communications were done over the phone as to what I wanted my new AT4 to look like , When I picked up my truck it looked just as I had envisioned , everything they said done over the phone as to what I wanted my new AT4 to look like , When I picked up my truck it looked just as I had envisioned , everything they said they were going to do was done , and was done on time .So far my experience has been great dealing with Sherwood GMC and Sherwood customs…Let’s hope their service department will be the same ….to be continued….Also Thanks to Sherri Lynn in sales! More

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While we haven't decided what to buy yet, Sherri was very helpful and knowledgeable and made our car shopping experience excellent. helpful and knowledgeable and made our car shopping experience excellent. More

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Service was fast, travelled from out of town and the process was really efficient and painless. process was really efficient and painless. More

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Service department is top notch. They have always made time for me for any issue I have had and always been helpful and informative. Sales department was also great. Got me exactly w They have always made time for me for any issue I have had and always been helpful and informative. Sales department was also great. Got me exactly what I was looking for More

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Sherri Lebant was by far the best sales person I have ever dealt with. Shes professional, personable, very knowledgeable, and not your typical pushy sales person. She treated us more like family and foun ever dealt with. Shes professional, personable, very knowledgeable, and not your typical pushy sales person. She treated us more like family and found us exactly what we wanted in the budget we requested. She’s the best!! More

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Bought and canceled GMC truck in 24H , didn't get all my deposit back. Very disappointed. deposit back. Very disappointed. More

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Sherri was fantastic to deal with… answered all of my questions and made the purchase of my new truck an extremely enjoyable experience. questions and made the purchase of my new truck an extremely enjoyable experience. More

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Hands down the easiest, less stressful and funniest vehicle purchase we have ever made! From start to finish, the customer service was amazing! Sherri was amazing to work with, and Ryan kept us in st vehicle purchase we have ever made! From start to finish, the customer service was amazing! Sherri was amazing to work with, and Ryan kept us in stitches the whole time! When there was a small issue with the new truck, we brought it to their attention and it was addressed immediately and to our great satisfaction - especially since we were from out of town. Can't recommend this dealership enough, and we were so happy to have worked with Sherri and Ryan! More

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I’ve dealt with quite a few salespeople in my years and I must say by far Sherri Labant was the best. From start to finish she was on top of all my questions and concerns. Professional and courteous to say must say by far Sherri Labant was the best. From start to finish she was on top of all my questions and concerns. Professional and courteous to say the least, I would hands down recommend her to anyone! More

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