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Shelby Knaus
16 Reviews
Dealership Experience
7 mos
Industry Experience
2 yrs, 4 mos
Languages Spoken
English
16 Reviews
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16 Reviews of Shelby Knaus
May 27, 2026
Amazing service from start to finish with everyone we spoke with, and especially Shelby! Thanks for helping me find my dream truck!! spoke with, and especially Shelby! Thanks for helping me find my dream truck!! More
by Rosinjessica7
Other Employees Tagged: Sean Harms
May 21, 2026
Transaction pour l'échange très professionnelle, rapide et droit au but. Shelby est très gentille et compréhensive avec mon accent québécois ! Je suis ravie de mon achat - premier Buick à vie !! The tr et droit au but. Shelby est très gentille et compréhensive avec mon accent québécois ! Je suis ravie de mon achat - premier Buick à vie !! The trade-in transaction was very professional, fast, and straight to the point. Shelby was very kind and understanding with my Quebec accent! I’m thrilled with my purchase — my very first Buick ever!! More
by brileclerc
April 30, 2026
Everything about this vehicle purchase was above and beyond expectations. I initially reached out online to see if the vehicle was on the lot still. In 5 minutes I had a return call getting some particu beyond expectations. I initially reached out online to see if the vehicle was on the lot still. In 5 minutes I had a return call getting some particulars for sales. Shortly after I heard from Shelby. She was available right away so off I went to see the vehicle. Shelby is an absolute doll. We went over all the particulars of the vehicle. She answered all my questions and added answers to questions I didn’t even know I had. Test drive was great. I had a few questions about things I’d experienced during the test drive. When we got back Shelby spoke to Steve about them and I was assured the vehicle would go back to service before delivery to confirm fitness. All the intial numbers that were presented to me by Shelby and Steve looked good. So off to financing I went. Abhi did an amazing job for me there. He really put in some work. Then came delivery day! I’ve never had this level of care at delivery with any vehicle purchase in my life. I really felt special. My congratulations sign had graphics personal to me! This showed me Shelby definitely didn’t look at me as just a sale; I was a person that she had make a genuine connection with. She walked me through everything with my vehicle and way more in depth than I’d ever experienced before. I never once was made to feel stupid about my lack of tech skills. She made the whole experience super fun. Her authenticity shines through in her interactions with people. She is undoubtedly an asset to the dealership. I am crazy happy with my purchase and the support I received from Shelby, Steve, and Abhi. I highly recommend this team. More
by Awen17
Other Employees Tagged: Abhi Kalia , Steve
April 15, 2026
It’s was a great buying experience. Shelby was extremely knowledgeable and friendly. Helpful and always able to answer any question. She was able to find me just what I wanted. Made m Shelby was extremely knowledgeable and friendly. Helpful and always able to answer any question. She was able to find me just what I wanted. Made me comfortable with my purchase. If you’re looking to buy a vehicle, go see Shelby!! More
by allanbirch18
March 22, 2026
Appreciate all the attention to detail and giving me the latitude to make a very important decision buying a new vehicle. Communication was good & professional. Timeliness was good, nice truck appears to be latitude to make a very important decision buying a new vehicle. Communication was good & professional. Timeliness was good, nice truck appears to be everything I researched. Thanks for everything Shelby More
by jleyer23
Other Employees Tagged: Azi Mazhar, Steve Onyshko
March 09, 2026
Shelby was fun and easy to work with. We will ask for her again. Our second time buying from this dealership and would recommend 100% We will ask for her again. Our second time buying from this dealership and would recommend 100% More
by bobbia
Other Employees Tagged: Abdullah Cheema, Steve Onyshko
March 02, 2026
This was our first deal with Capital. We went in and met with Shelby, and Steve also came up and introduced himself. They both took the time to really listen to what we were looking for i We went in and met with Shelby, and Steve also came up and introduced himself. They both took the time to really listen to what we were looking for in a vehicle. Shelby was amazing at finding something that fit our budget while still getting us what we wanted. There were a few hiccups along the way, but she went above and beyond — with Steve’s help as well — to make sure everything worked out. In the end, it all turned out great. We would definitely recommend Capital and especially Shelby. She truly goes the extra mile and makes the whole process no-pressure and hassle-free. More
by hobbs10
