Shawn Longworth | Page 56

Shawn made buying a vehicle easy! Excellent customer service. I love how easy it was to buy my new vehicle - definitely a lot less stressful than I thought it would be. Excellent customer service. I love how easy it was to buy my new vehicle - definitely a lot less stressful than I thought it would be. More

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Poor sales management In April I returned to Toyotatown to, again, purchase a new vehicle. Through MANY years their service department is still one of the best. When I appr In April I returned to Toyotatown to, again, purchase a new vehicle. Through MANY years their service department is still one of the best. When I approached their sales person was told the Highlander in Grey colour was not available and would not be until end of June or longer. My query as to why one could not be obtained from another related dealership, I was told the sales manager was only wishing to sell off present stock colours only. As a result of his staff orders, I queried other area dealers and purchased the colour and model later the same day. Subsequent to this purchase my Daughter also purchased the same model and a friend bought a trade in vehicle from another location a week later. It appears to me Toyotatown has failed in their sales direction and the loss of $100,000 in sales is of no concern to them. I do hope management reassesses their sales direction for the future. I would still considering using their excellent and customer friendly service department in the future. More

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new vehicle purchase Been a very satisfied client of Toyota town for the past 9 years , had narrowed vehicle interested in down to 3 manufactures and test drove all of th Been a very satisfied client of Toyota town for the past 9 years , had narrowed vehicle interested in down to 3 manufactures and test drove all of them. Had talked to Shawn Longworth in 2015 & Feb 2016 about specific models , he provided info & no pressure to immediately buy , ( thats me I always look forward & prerpare in advance ) -now ready to purchase we made appt with Shawn ( spent the time so should reap the rewards ). Since I had the model interested in , he took us over to it in the show room and went through every detail starting with the actual engine compartment ( I actually learned something new & cars are my hobby )- impressed as never happened that way before and we had just finished visiting 2 different dealerships the day before. Test drove , received all pricing details & neogiated a final price plus were provided options for financing although our original intent was to pay cash by cashing in on some of our investments put aside for this occasion. Said that we would think about it, probably check out the competion pricing & get back to him in 2 days, again no pressure to complete the deal immediately but he did remind us that this is a cut throat business and somebody could always give a couple of hundred off , but keep in mind who has spent the time with you.( that last comment alone is worth its weight in gold and so impressive that all commissioned sales staff should not be afraid to remind potential customers of the value of the service that has just been provided to them ) After deciding that it was the Toyota Rav4 XLE that we wanted, due to that statement i did not even bother to check any other dealers to see if a better price was available and feel fully satisfied that we received a fair price - Good for the client , salesperson and the dealership. . More

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Great Service Great experience even fun . Shawn has a unique sense of humour that makes your buying experience comfortable . We were pleased with the process they m Great experience even fun . Shawn has a unique sense of humour that makes your buying experience comfortable . We were pleased with the process they made it easy for us More

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Back for another sienna Shawn sold me my first fan 5 years ago,I returned this year for another. Shawn again was able to answer all my questions and made the process of car b Shawn sold me my first fan 5 years ago,I returned this year for another. Shawn again was able to answer all my questions and made the process of car buying easy and pain free.(I hate car buying). More

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Amazing service Shawn Longworth is an excellent seller, very funny and full of knowledge! He was very sincere and gave us all the information we needed in order to pu Shawn Longworth is an excellent seller, very funny and full of knowledge! He was very sincere and gave us all the information we needed in order to purchase our 2017 TOYOTA SIENNA. We truly appreciate everything he did for us! We are very happy!! More

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Great purchase! Shawn is a great seller who has highly customer-oriented mind, explaining any question in detail and responding in a timely manner. I bought 2017 High Shawn is a great seller who has highly customer-oriented mind, explaining any question in detail and responding in a timely manner. I bought 2017 Highland SUV. I am satisfied with it. Thanks Shawn. More

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New 2017 RAV4 LE AWD Shawn Longworth was great in helping me choose the options that I needed for the Purchase of my New 2017 RAV4 LE AWD. His no-pressure sales approach Shawn Longworth was great in helping me choose the options that I needed for the Purchase of my New 2017 RAV4 LE AWD. His no-pressure sales approach made me feel at ease during the whole process. His knowledge of the Vehicle was excellent and he answered any question I had promptly, clearly and accurately. Everyone at the Toyota-Town dealership in London, Ontario was wonderful, from Shawn Longworth (sales), to Nicole Levasseur (financing) to the Jen Golinski (parts), and Will Chan (sales). They all made the New RAV4 buying experience as smooth as possible by taking the time to explain every step of the whole process. Thank You All. More

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Great Service This is the second Tacoma truck i have bought through Shawn, and i have been very satisfied with his knowledge and commitment to ensuring that you are This is the second Tacoma truck i have bought through Shawn, and i have been very satisfied with his knowledge and commitment to ensuring that you are satisfied with your purchase. More

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satisfied customer To date, I am satisfied with our purchase of the 2016 Rav4 from ToyotaTown. Only time will tell if I remain satisfied, however, our initial experien To date, I am satisfied with our purchase of the 2016 Rav4 from ToyotaTown. Only time will tell if I remain satisfied, however, our initial experience with Shawn Longworth was pleasurable. He attended to our needs and provided all of the information required. More

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