Shaun Hurry | Page 9

Poor Customer Service Unless you spending $40,000+ on a vehicle here, you are treated like a second class citizen. They did not go the extra mile for me when a vehicle I pu Unless you spending $40,000+ on a vehicle here, you are treated like a second class citizen. They did not go the extra mile for me when a vehicle I purchased broke down only 5 months after purchase date. It was in the shop 30 days after purchase as well. The inspections that they complete are not sufficient, as a low jack was found after, and the engine now needs to be replaced. I understand dealerships are just out to make money, but have a bit of compassion for someone who gave everything but the shirt off there back to this dealership just to get a decent car. I am now severely in debt because of this. I am so dissatisfied with the service and quality of work with the dealership. I would never go back, and I would never recommend this dealership to anyone. There are far better dealerships around. More

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overall buying experience From start to finish my experience was great. Good customer service has almost become part of the past and great customer service almost none existent From start to finish my experience was great. Good customer service has almost become part of the past and great customer service almost none existent, however, walk through the doors of Sherwood Park Buick and you will then in essence be stepping back in time.The service I received initially from Wayne Taylor was second to none. he thoroughly explained the vehicles and the process for purchasing and joined me on my test drive. He is very professional without being overbearing. He was with me at every step of my purchase expereince explaining who i was going to be dealing with and why. Once I had decided on my vehicle I talked to the finance department and Shaun was extremely helpful. When I came to pick up my vehicle I dealt with Ferid who explained all of the functionality of my new vehicle plus gave me a tour of the service department. Loved every minute of my experience and would sincerely recommend using this dealership to any of my friends and colleagues in the future. 5 Star rating for sure. More

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Custom Truck mud flaps fixed and tires replaced Cole, Mike and Teneal in customs did an awesome job fixing my truck. They never stopped till he job was done right and I was totally satisfied. They Cole, Mike and Teneal in customs did an awesome job fixing my truck. They never stopped till he job was done right and I was totally satisfied. They went the extra mile and some. The whole crew and the sales people always were friendly and helpful. Much respect!! Love Ya all a Petersen GMC in Sherwood Park More

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Great Experience Again Have dealt with Sherwood Buick, previously Petersen Pontiac, for many years now, as per usual the staff have done a great job. Herman & Shan have alwa Have dealt with Sherwood Buick, previously Petersen Pontiac, for many years now, as per usual the staff have done a great job. Herman & Shan have always been professional, friendly and honest, what more can you ask. I always recommend the dealership & will continue to do so. Thanks Ray Hornbacher More

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No transactions followed thru? xxx A waste of time, have been waiting for 2 months and still don't have my old truck paid out.. And I dealt with the finance manager himself, who didn't A waste of time, have been waiting for 2 months and still don't have my old truck paid out.. And I dealt with the finance manager himself, who didn't have his own stuff in order. Go else where. They got my truck and rushed me out the door and took in my trade ... Nothing has been done no truck is paid off and I'm paying for it still,......very upset I worked with Antony,joe,Kayla,and the guy who couldn't put a deal thru himself Shaun hurry everyone. More

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My new 2500 duramax wow! I went to sherwood gmc and and was very lucky to meet CJ Camberlain that guy knows about trucks ! What ever you want to talk about 4/4 pulling trailer I went to sherwood gmc and and was very lucky to meet CJ Camberlain that guy knows about trucks ! What ever you want to talk about 4/4 pulling trailers hot shot fuel economy accessories CJ as been working hard all his life around trucks and pickup trucks he must be one of the only salesman that really know and can help with the choice of a new truck with no xxxxxxxx . In 3 days he found me the exact truck i needed gave me top price for my trade and all rebate he could find on the new one and i know he push very hard on his team to make shure the rust treatment , accesories, detailing , financing was done fast and perfectly on time so i could just swing by have new truck explain full of fuel and ready to go back to work very impress! The only salesman ho i will deal with from now on ***** services More

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