Sharon Tyler | Page 3

Jonny was excellent. He explained everything in an easy to understand way- he was extremely patient with me despite my lack of technological savvy. The session was extens He explained everything in an easy to understand way- he was extremely patient with me despite my lack of technological savvy. The session was extensive but Jonny kept it interesting and went over so many aspects of my car that were relevant to my everyday usage. I definately recommend Jonny and Mercedes Benz of Sudbury! More

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Jonny held a training on our new GLE 350, he is patient, extremely knowledgeable and a huge asset to the Mercedes Benz team. I look forward to working with Jonny again! extremely knowledgeable and a huge asset to the Mercedes Benz team. I look forward to working with Jonny again! More

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I had the pleasure of a session with Jonny who is absolutely the BEST. He is knowledgeable, diligent and patient. The breadth of his knowledge about the features of my vehicle was outstanding. Every absolutely the BEST. He is knowledgeable, diligent and patient. The breadth of his knowledge about the features of my vehicle was outstanding. Every customer should have a session with Jonny! He’s fantastic !!!! I would give him 10 stars! I had a wonderful experience in general, Tampsi, Kolls, Yatin and Nico. Over 5 stars!! More

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Jonny was super knowledgeable about all the technical details of our car.  He really helped us get familiar with the new features right away.  We have purchased other Mercedes vehicles in the past but Jo details of our car.  He really helped us get familiar with the new features right away.  We have purchased other Mercedes vehicles in the past but Jonny’s level of knowledge about the car, all its functionalities, and the interaction with us as customers were more than we have ever experienced or expected.  He followed up with us and even responded to our questions after hours.     Everyone in the dealership was awesome! We really enjoyed working with Nic (worked through all the details to make our out of state purchase possible), Dynae (answered all our questions on the vehicle and worked our car deal over texts!), Franco (took super good care of us the day of delivery and sent us photos of the vehicle while we were making our final decisions), Josue (took care of all the warranty, special offers, and paperwork to finalize the purchase), Sharon (took so many of my calls and tracked everyone down everyone to make sure I got the information I needed, awesome!), and Andrew (made sure our purchasing experience were satisfied).  Thanks! More

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Jonny: A Tech Wiz at Mercedes-Benz of Sudbury I recently had the pleasure of working with Jonny, the tech expert at Mercedes-Benz of Sudbury, and I cannot say enough positive things about him. His recently had the pleasure of working with Jonny, the tech expert at Mercedes-Benz of Sudbury, and I cannot say enough positive things about him. His knowledge of the vehicle’s technology is truly impressive. He patiently walked us through every feature, ensuring we understood how to utilize them to our full advantage. What truly sets Jonny apart is his dedication to providing exceptional customer service. He went above and beyond to make sure we felt comfortable and confident with our new car. His friendly and approachable demeanor made the entire experience enjoyable. Without hesitation, I would recommend Jonny to anyone looking for expert tech assistance at Mercedes-Benz of Sudbury. He is a valuable asset to the dealership. Five stars all around! More

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Everyone I worked with at Mercedes was so helpful, knowledgeable and accommodating. Jonny’s training was invaluable!!! knowledgeable and accommodating. Jonny’s training was invaluable!!! More

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Needed my Mercedes s550 checked out for check engine light, and loss of traction, at very short notice. Dan Kristoff in the service department was outstanding. Not only being able to accommodate my serv light, and loss of traction, at very short notice. Dan Kristoff in the service department was outstanding. Not only being able to accommodate my service request at short notice, but also in getting the issue resolved through insurance etc to get my car up and running with minimum down time. Courteous and professional and efficient. Outstanding service. More

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Johnny & Howard are a dream team. They were excellent and was expert in every area. I like the ease at which they operate, not pushy, letting me decide for myself. They were responsiv They were excellent and was expert in every area. I like the ease at which they operate, not pushy, letting me decide for myself. They were responsive and very courteous—I wish all dealerships were like this but alas on MB can excel. I love my new car and all the features!! Big thank you to the team— Johnny Pharm, Howard, Kolls , Michael Y and Andrew T. I also liked the front desk, they were wonderful. More

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My second car from this dealership. Had very good support from Chris in choosing the options and guiding us on the same. Nick was very supportive as well. Jonny went over the car featur Had very good support from Chris in choosing the options and guiding us on the same. Nick was very supportive as well. Jonny went over the car features in great detail, as well as some short cuts on iphone 🙂 Their was a long wait on registration plates, but overall a very good experience at the dealership. More

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excellent service Howard was very knowledgeable and helpful 10/10 service solved a problem with my purchase of a 2024 GLA250 AMG witch turned out to be a2025 model from Germany. GREAT Love it. I have helpful 10/10 service solved a problem with my purchase of a 2024 GLA250 AMG witch turned out to be a2025 model from Germany. GREAT Love it. I have purchased three M B here would not deal with any other dealership.. EXCELLENT -EXCELLENT-EXCELLENT. More

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