"Ethical, honest, fair"
- Marc Green
I've been working with Jose at Scarboro Subaru for pretty much the entire length of my car-leasing/purchasing life. Jose has put me five in five (or is it now six?) Subaru Outbacks over the last 24 or so years. He has always been straight-forward, honest, and very pleasant, and he knows his products very well.
I've never felt taken advantage of by anyone at this dealership. I've only ever been treated respectfully. I'm always remembered by name, and am greeted with handshakes and genuine smiles. I actually look forward to seeing the familiar faces at Scarboro Subaru, including the Head Honchos, Guy and Carmen.
"Very pleasant experience"
We have purchased several vehicles from this dealership over the years. it is always nice to meet the owner, Carmen. He certainly cares about the customers and is always very friendly. Our salesperson Jose has always given us good advice when we come in to purchase or lease a new vehicle. We are very pleased with his helpfulness in getting to know the features of new car.
- Ronald Plunkett
Purchased a new 2020 Legacy Premier GT through Jose Ferradas. He was most professional and helpful through the transaction. He walked me through many of the various features , stating that there is almost too much to absorb at one time and feel free to come back for follow up sessions at any time.
"Great cars, great value, great people."
Have been a customer of Scarboro Subaru since 1999. Great dealership.
Personally I find Subarus to be reliable performers. Had quite a few of them in my family.
Absolutely best "bang-for-the-buck" IMHO. There are definitely better cars out there ..... but NOT for the same price.
As for the staff, including the owners, always welcoming, accommodating and friendly.
My "go-to-guy", Jose, is very easy to deal with. He is competent and attentive. Gets you what you want for the good price and keeps you posted during the whole process.
People from Finance and Service provide the same excellent level of service as Sales.
Stress free and hassle free. Period.
Thank you all.
"Gotta be 6 Stars ...... it's a Subaru! "
4th Subaru ...... 3rd from Scarboro ...... 3rd from Alex
don't really figure I need say more
might be - might be - better sales/service experiences out there, dunno ...... but it ain't broke, I ain't gonna try and fix it ..... I mean why would I
6 Stars on the badge ........ 6 Star experience in any category you wanna choose.
"Polite and friendly. Ready to help when you need. "
I went in to lease a new Impreza and half an hour later it was done. Friendly and courteous. I would recommend them to everyone who needs a vehicle, they'll work with you.
"Always Excellent Service"
- Fred M.
I think that this being my third Subaru and second with Jose speaks for itself. Since 2000 I have had two Outbacks and now a Forrester making Subaru 50% of my 40 year Vehicle history. The excellent service and people as well as a great product make it easier to come back.
"Consistent professional and friendly experiences"
- Outback Lover
I first came to this dealership in 1997 to buy my first car from them. I have bought all of my cars from them ever since. I was very impressed when I first went there with the friendly attentive sales or service experiences I have with the staff and that has never changed. I have bought Subaru Outbacks from them over this time period of time and our experiences with them continues to be professional, friendly and attentive as it has always been. We moved further away to Durham Region several years ago and we continue to drive to the dealership for all our sales and service needs because they are so good to deal with. We have great purchase experiences with Guy and Jose as well as all the service staff at the service counter whenever we go in. I highly recommend them and will continue to trust and rely on them to take care of our car needs!
"Leasing a new car"
I have been a customer at this dealership for decades for good reasons. Good cars, good service, good prices and friendly employees who are knowledgeable and eager to help you. I have just leased a new car and got good education about the lease and the car when I picked it up.
"Excellent customer service "
Scarboro Subaru has been a wonderful buying experience for me. This is my fifth Subaru with Jose and as usual he was very helpful patient and never pushy. I highly recommend the brand and the dealership.