Dealership Experience
19 yrs, 8 mos
Industry Experience
24 yrs, 5 mos
493 Reviews
Write a Review493 Reviews of Sergei Potapoff
April 29, 2019
My experience was excellent. Brought in a wrecked 2018 RLX and after extensive repairs, the car seems like new!! I just couldn’t be more pleased. An absolutely terrific job!! Brought in a wrecked 2018 RLX and after extensive repairs, the car seems like new!! I just couldn’t be more pleased. An absolutely terrific job!! More
Other Employees Tagged: Nick Covino
April 23, 2019
Excellent Sales experience Sergei was really good. I told him briefly my need and what I do not want to be bothered with. He managed all the paperwork and finance and gave me a Sergei was really good. I told him briefly my need and what I do not want to be bothered with. He managed all the paperwork and finance and gave me a very good deal with as few interactions as possible. More
April 22, 2019
Sales experience It was a wonderful experience. Sergei had everything ready for me when I came in. He was on top of everything including finance and special pick up as It was a wonderful experience. Sergei had everything ready for me when I came in. He was on top of everything including finance and special pick up as well More
Other Employees Tagged: Kelly Oneill
April 01, 2019
Repeat customer, solid once again! I bought my first Acura from Jackson several years ago, and also handled all of my service with them. They are always professional and always timely. I bought my first Acura from Jackson several years ago, and also handled all of my service with them. They are always professional and always timely. When it was time to buy a new car, I went back to Jackson and they found what I wanted within days. I felt like they gave me a good deal based on my research, so I am happy to be a Jackson customer once again. More
Other Employees Tagged: Nick Covino, Reggie Hammond , Kelly Oneill
March 29, 2019
Recall Experience I had an appt. for a recall on my 2016 Acura TXL for the fuel injection system. Yvonne took care of me and told me how long it would take. Even though I had an appt. for a recall on my 2016 Acura TXL for the fuel injection system. Yvonne took care of me and told me how long it would take. Even though she said the service would take over an hour, I really didn't mind because I was able to work on my laptop in a private office. The only bad thing about going there is I live almost an hour from the dealership and traffic is always rough. However, they always have appts open on the hour/day I want to come. More
Other Employees Tagged: Joey Andrews, Yvonne Russell , Ayesha Begum, Brittiany Byas
March 28, 2019
Great Service Sergei was fantastic. From start to finish he was a huge help in the whole car buying process. I would definitely recommend Sergei and Jackson Acur Sergei was fantastic. From start to finish he was a huge help in the whole car buying process. I would definitely recommend Sergei and Jackson Acura. More
Other Employees Tagged: Joey Andrews
March 23, 2019
Good repair, good service, good customer interface I blew a tire on my new MDX and did not know how to get to spare. I called my salesman Sergei who walked me through the process and then recommended I blew a tire on my new MDX and did not know how to get to spare. I called my salesman Sergei who walked me through the process and then recommended I call Acura roadside. We had a blip with Acura roadside, mainly because of the local businesses they sent ( 2of 3 could not fix car) but the dealership side of the situation was excellent. The car was finally towed in by the third company and Sergei and Yvonne from service took over. Communication was great as was service. Yvonne went out of her way to work with the insurance company to get as much as possible covered. More
Other Employees Tagged: Yvonne Russell
March 23, 2019
Best of All Atlanta Dealerships I’m happy to report I’m on my third Acura lease. My first two leases were with dealerships that failed me from sales to service. My salesman Sergei wa I’m happy to report I’m on my third Acura lease. My first two leases were with dealerships that failed me from sales to service. My salesman Sergei was amazing. It was the first time someone actually explained the features of the vehicle I was buying. He was also kind and personable, and I was a truly difficult customer on multiple levels. This is the first time I’ve written a review because of my salesman. I look forward to endorsing the service department soon. More
March 15, 2019
EZ Peezy Lemon Squeezy Between the friendly alerts on my MDX, the Jackson Acura app, and Brittany’s helpful attitude, service at this facility is a breeze! (Getting the serv Between the friendly alerts on my MDX, the Jackson Acura app, and Brittany’s helpful attitude, service at this facility is a breeze! (Getting the service package is probably a great idea too) More
Other Employees Tagged: Brittiany Byas
March 11, 2019
Great service Very impressed with Jackson Acura. Our salesman, Sergei, was very knowledgeable and professional. At no time were we pressured to purchase a vehi Very impressed with Jackson Acura. Our salesman, Sergei, was very knowledgeable and professional. At no time were we pressured to purchase a vehicle. Very pleasant experience. More
Other Employees Tagged: Kelly Oneill
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